A focus on intentional communication, team building, and relational maintenance.This text is designed to help form and maintain palliative care teams that survive and thrive. Whether you are starting a new team or hoping to help an existing team, this text addresses aspects of team players, leadership, meetings, organizational culture, and self- and team-care through a combination of empirical data and real voices from health care professionals in palliative care practice. By focusing on the individual professional in relation to team health and success, this text shows how to develop high quality, high-performing palliative care teams. Perfect for both students and the working professional, this text is useful at any time in your career or your team's development. It explores the types of providers involved in palliative care, their roles, possible conflicts, and the opportunity to amplify their work as a team while overcoming the stigma that may be attached to palliative care. This book focuses on the foundational role of communication in leadership, team building, and the delivery of patient care. Designed to provide workable solutions to challenges such as poor team design, siloing, and faulty communication, it provides suggestions that can be implemented immediately by your palliative care team. This focus allows health care professionals who are passionate about palliative care to grow into high functioning teams with a focus on excellent patient care. Key Features: Satisfactory and Unsatisfactory Palliative Care Experiences Stories from nurses, social workers, chaplains, physicians, pharmacists, executives, patients, and families Pearls from the Field: Provider and team takeaways Best practices of team leaders Tips for individuals and teams to communicate with other providers, departments, and senior leadership Discusses how to improve short-term and long-term functionality Outlines the predictors of burnout for palliative care professionals and teams Self-care and team-care suggestions Combines up-to-date research and theory in an accessible writing style
Chapter 1: Why We Need to Talk about Practitioners, Teams, and Communication in Palliative Care I. Need for palliative care communication book II. Introduction (and rationale for need) to the rest of the book III. Pearls from the Field: Provider and team takeaways Chapter 2: Who are the Players? Exploring the Various Types of Palliative Care Providers I. Introduction II. Primary vs. Palliative Care III. Who are the palliative care specialists? IV. Role clarity V. Power differentials VI. Pearls from the Field: Provider and Team Takeaways Chapter 3: Teams: Purpose and Processes I. Teamwork on PCTs-importance for patient care II. Moving from I to We: Team models III. Team Formation and Maintenance IV. Pearls from the field Chapter 4: Leading Teams I. Best practices of team leaders II. Importance of team leaders III. Modeling intentional relational communication IV. How to communicate like a leader V. Team growth Chapter 5: Team Meetings I. Team meetings as goal coordination II. Setting up structures and norms for successful team meetings III. Types of meetings IV. Direct vs. indirect communication V. Virtual vs. Face to face teamwork VI. Family meetings VII. Pearls from the field Chapter 6: Occupational Culture: Understanding the Role and Stigma of Palliative Care within Medicine and Organizational Contexts I. Occupational Culture II. Occupational impact on interdisciplinary collaboration III. Tensions between PC providers and other medical providers IV. Organizational and community challenges for PCTs V. The role of storytelling in creating meaning and handling challenges VI. Pearls from the field Chapter 7: Self-care in Emotional Labor Intensive Positions I. Palliative care as intense emotional labor II. Compassion III. Self-care IV. Balancing your needs in an team environment V. Building continual self-care into team processes VI. Pearls from the field
