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Change Management can be a nightmare and if youre right in the thick of it, you may not realise how much power you have to transform your business in the process. If you are dealing with a season of change right now, you need to know that successful change doesnt start with programs and goals: it starts with you. Architect of Change is about redefining your mindset and motivating you to take hold of your business with both hands. Its about understanding culture, learning how to listen effectively and knowing how to help resistant employees turn from outright defiance to total buy in. "Architect of Change takes you on a personal journey of Change Management...understanding how you, as the Architect of Change, influence the dimensions and culture of change; how you can better lead and prepare your team for change." - Endorsement from Craig Hingston, President, Cumberland Business Chamber.
Andrew Church, based in Gosford, NSW, Australia, is the founder and director of Kreative Kaizen and Eagle Wing Training College and has over 30 years business management experience, with the last 15 years specifically managing and facilitating Lean and Continuous Improvement Implementations.
Andrew is passionate about implementing “Lean Thinking” and problem solving philosophies in businesses and has coordinated successful programs for over 40 organisations throughout Australia achieving workplace savings in excess of $60 Million.
Introduction: You are the Architect of Change k
Part 1: Change Explained 1
Chapter 1: Change Management 5 Chapter 2: Types of Change Management 9 Chapter 3: Dimensions that Drive Change Management 25
Part 2: Understanding People 35
Chapter 4: Developing Outstanding Listening Skills 41 Chapter 5: Organisational Behaviour and Mindsets 53 Chapter 6: Individual and Group Values 65
Part 3: Understanding Culture 75
Chapter 7: Organisational Culture 79 Chapter 8: Processes and Procedures 89 Chapter 9: Innovation 95
Part 4: Making Change 105
Chapter 10: Leading Change 109 Chapter 11: Preparing for Change 121 Chapter 12: Implementing and Managing Change 127
Part 5: Go the Extra Mile 135
Chapter 13: Managing Resistance 137 Chapter 14: Avoiding Mistakes 163
Chapter 15: Coaches and Mentors 171
Part 6: Keys to Success 175
About Andrew 185 Resources 186
