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Understanding Everyday Incivility

Why Are They So Rude?

ISBN-13: 9781538141205
Publisher: ROWMAN & LITTLEFIELD PUBLISHERS
Imprint: ROWMAN & LITTLEFIELD PUBLISHERS
By Shelley D. Lane
Price: AUD $66.99
Stock: 0 in stock
Availability: This book is temporarily out of stock, order will be despatched as soon as fresh stock is received.
Local release date: 15/04/2020
Format: Paperback 264 pages Weight: 0g
Categories: Language [C]

Description
Table of Contents
Google Preview: Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they're "just teasing" and we're "too sensitive," coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites. Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play in our interactions and explains how "rude" behavior can sometimes be beneficial-and "polite" behavior can be detrimental. Rather than a simplistic manual of manners, Lane provides the tools to understand everyday incivility and strategies for responding effectively and appropriately.; Chapter 1: Introduction to Everyday Incivility Chapter 2: Characterizing Everyday Incivility Chapter 3: Influences on Everyday Incivility Chapter 4: The Good, the Bad, and the Virtue of Civility Chapter 5: Power and Everyday Incivility Chapter 6: Everyday Incivility at Work Chapter 7: Everyday Incivility Online Chapter 8: Everyday Incivility at Home Chapter 9: Promoting Everyday Civility; Google Preview content