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The Guide to Reflective Practice in Conflict Resolution

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This book is a commonsense guide to becoming a reflective practitioner, written by a practitioner for practitioners. This second edition is fully revised and updated, incorporating extensive new material emphasizing hands-on tools, worksheets, and guides along with practical advice for those interested in adopting reflective practice individually or in a group setting. It also provides useful resources, step-by-step instructions, and more case studies and commentaries from practitioners. Every person in a conflict resolution process sees the world differently and acts in a distinctive manner. Yet, by following well-developed practice routines, practitioners often fail to consider the unpredictability of human interactions and overlook behaviors that are inconsistent with their expectations. To respond effectively to surprising and unpredictable events, this book encourages practitioners to adapt their thinking, so they can use their knowledge and skills when situations do not match their assumptions or are inconsistent with their practice routines.
Michael Lang is a mediator with more than forty years of experience in the areas of family, workplace, organizational, congregational, and public policy disputes. He is the founding director of the Master of Arts Program in Conflict Resolution at Antioch University.
Contents Dedication Acknowledgements Chapter 1: Beginning of the Spiral Chapter 2: Reflective Practice: An Introduction Chapter 3: The Attributes of a Reflective Practitioner Chapter 4: Theory: What We Think Shapes What We Do Chapter 5: Research Improves Practice Chapter 6: The Methods of Reflective Practice Chapter 7: Reflective practice Groups Chapter 8: Reflective Debrief (R) Chapter 9: Reflective Practice in Training and Education Chapter 10: Spiraling into the Future: Becoming Reflective Practitioners Appendices Appendix A Guides for Reflection Appendix B Sample SRI Questions Appendix C Basics of Learning Journal Appendix D Some Guidelines for Reflective Debrief Appendix E Case Presentation Instructions for Reflective Debrief Appendix F RPG Basics Appendix G Reflective Debrief - What Not to Ask or Say/What to Ask or Say Appendix H Asking Elicitive Questions Appendix I Guidelines for Your Debriefing Appendix J Comparison of Roles-Mediator/Debriefer Appendix K Potential Roles of RPG Leader/Facilitator Appendix L Guidelines for Starting a Reflective Practice Group Appendix M Initial Handout-Reflective Practice Group Contributors Bibliography Index
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