'My manager doesn't give a f**k' - Is this what you want your people to say about you?' This book doesn't just tell you what to do to lead well: it tells you exactly how to do it - what to say, how to say it and why - when you need it. This practical, skills-based handbook for managers and leaders provides helpful guidance, practical exercises and proven leadership techniques that focus on managing your people with care, kindness and respect. Read this book and understand: * What skills you need to improve everyday performance of your team * Why the latest neuroscience and trauma research supports the benefits of human-focused leadership techniques * Which time-saving management strategies ensure that you lead with a minimum of supervision and a maximum of engagement * Why taking care of your business, caring about your organisational culture and caring for your people is a worthwhile investment * How to transform your workplace with compassion and humanity and achieve business success
Tracy Kite is an expert in the field of leadership and learning with a proven background in building individual, team and organisational learning and capability. Her human-centred coaching approach develops problem-solving capabilities and enhances leadership skills and team cohesion. Tracy holds three postgraduate coaching qualifications, including a Doctorate in Coaching and Leadership, and is a qualified mental health nurse (RMN).
Foreword - Introduction - 1 The Business Of Love, Why You Can't Avoid It And How It Shows You Give A F**k! - 2 Coaching For Leadership - A Practical Expression Of Love And Wellbeing In Business - 3 Trauma-informed Leadership - 4 Warming Up - 5 Using Language And Techniques - Coaching, Mentoring And Counselling - 6 What Does Coaching Look Like? - 7 What Else Do Coaches Do? - 8 The Problem With Taking On Problems - 9 Questions, Questions And More Questions - 10 Give The Feedback, Ask The Question - 11 Coaching Styles In Practice - Conclusion - Acknowledgements - The Author
'Tracy has distilled over thirty years of her own frontline management experience with recent and robust academic study to create a powerful and practical guide that will bring compassion and humanity back into the workplace. This book will benefit individuals, organisations and society.' - Dr Val Lowman OBE, founder, BeOnsite 'This groundbreaking book brilliantly reveals that love is the cornerstone of an extraordinary leadership style, taking you from good to great with practical strategies for real world application.' - Dr Sophie Keller, best-selling author of the How Happy is... book series and co-founder of the Village Workspace 'Tracy lives and breathes her principles and skills in all aspects of her work. In working with my teams, she has created far more connection, even though people are geographically distant. She has brought huge benefits to our organisation and has created real leadership success. This book enables all leaders to learn and use those skills.' - Helen Davies-Parsons, CEO, Dormy Care Communities
