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9781853023279 Add to Cart Academic Inspection Copy

Staff Supervision in a Turbulent Environment: Managing Process and Task

in Front-line Services
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Focusing on the relationship between supervisor and supervisee, this text explores ways of thinking about how the processes of supervision interact with the accomplishment of supervisory tasks. There is a theoretical exposition of some concepts relevant to understanding supervisory processes, and an exploration of how these concepts are relevant to supervisory dilemmas. The authors conclude that safe and effective practice with service-users continues to depend on agencies providing the ''thinking space'' that supervision can represent.
The turbulent environment; piggy in the middle; supervisory triangles; stages and styles; drama triangle of victims/rescuer/persecutor; reflection process/mirroring; institutional and professional defences; calling a halt; challenge and containment; care and control.
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