6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty
A book unlike any other customer service guide, Willie's Way translates Willie's common-sense wisdom into simple, practical applications. Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making every customer connection memorable, these proven ......
A Tale of Humor and Perspective from Will Rogers High School
"People's minds are changed through observation and not through argument." -Will Rogers Will Rogers came from humble beginnings but changed the world. Through his radio broadcasts, newspaper columns, and films, he became one of the most popular and beloved figures of the day. In Will to Win, the latest offering in the Homecoming Historical ......
Leaders leave. It's inevitable. It might even happen today. Are you prepared?
Every organization needs a plan for leadership succession, but few leaders know how to start the process. WHO COMES NEXT? solves that problem and easily guides you through the steps of creating a viable succession plan. The book simplifies the process and gives you the ......
Will your business relationships suffer or be saved by your ability to communicate? Like it or not, professional relationships are impacted - positively or negatively - by the ability to communicate. Customers are won or lost - employees are encouraged or de-motivated - professional networks are expanded or extinguished - all by how well we ......
Building Your Indestructible Foundation for Personal and ProfessionalSuccess
Is your success journey stalled even though you're going through the motions and taking the steps that should enable you to accomplish your goals? Success on both a personal and professional level is not something that can be achieved merely through actions and habits; it requires an unshakable character. Jim Rohn's Unshakable: Building Your ......
How to Create an Unfair Advantage and Outsell Your Competition
Make more sales, grow your network, and become a top earner!
Uncopyable Sales Secrets teaches a foolproof system for creating an Uncopyable Attachment with your prospects and clients so that you can fill your sales pipeline, close more deals, and build a loyal customer base.
Sales success isn't the result of being good at selling a product or ......
How to Create an Unfair Advantage Over Your Competition
What separates average businesses from extraordinarily successful ones? Better product? Nope. Your competitor will rapidly reverse-engineer your "secret sauce" and get their "better-than-you" version on the market faster than you can say "Usain Bolt."
Better customer service? Guess what? All of your competitors say they provide the ......
Do you feel like you're merely surviving each day, doing everything you can just to make it through your daily routine? In Transformational Living, Earl Nightingale will help you go from the modern limbo of "survival" to exuberant living by teaching you the cognitive reframing techniques necessary to approach life with positivity, curiosity, and ......
Algunas personas eligen permitir que la vida suceda. Otras personas hacen que suceda. ?Cual es tu decision? Nos cuesta tomar decisiones y la mayoria de las veces deseamos que alguien las tome por nosotros. ?Que si todo eso pudiera cambiar y pudieras dominar las decisiones que enfrentas en tu vida? La persona promedio toma cientos de decisiones ......