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  • Willie's Way

  • 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty
  • A book unlike any other customer service guide, Willie's Way translates Willie's common-sense wisdom into simple, practical applications. Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making every customer connection memorable, these proven ......
  • ISBN-13: 9781640951440 (Paperback)
  • Publisher: SOUND WISDOM
    Imprint: SOUND WISDOM
  • Price:
    AUD $27.99
  • Stock: 95 in stock
  • Local release date: 03/01/2020
  • Availability: Order will be despatched as soon as possible.
  • Categories: Sales & marketing [KJS]Market research [KJSM]Customer services [KJSU]
  • Will to Win

  • A Tale of Humor and Perspective from Will Rogers High School
  • "People's minds are changed through observation and not through argument." -Will Rogers Will Rogers came from humble beginnings but changed the world. Through his radio broadcasts, newspaper columns, and films, he became one of the most popular and beloved figures of the day. In Will to Win, the latest offering in the Homecoming Historical ......
  • ISBN-13: 9781640951723 (Hardback)
  • Publisher: SOUND WISDOM
    Imprint: SOUND WISDOM
  • Price:
    AUD $34.99
  • Stock: 26 in stock
  • Local release date: 20/05/2020
  • Availability: Order will be despatched as soon as possible.
  • Categories: Historical fiction [FV]
  • Who Comes Next?

  • Leadership Succession Planning Made Easy
  • Leaders leave. It's inevitable. It might even happen today. Are you prepared? Every organization needs a plan for leadership succession, but few leaders know how to start the process. WHO COMES NEXT? solves that problem and easily guides you through the steps of creating a viable succession plan. The book simplifies the process and gives you the ......
  • ISBN-13: 9781640953888 (Paperback)
  • Publisher: SOUND WISDOM
    Imprint: SOUND WISDOM
  • Price:
    AUD $27.99
  • Stock: 8 in stock
  • Local release date: 01/07/2022
  • Availability: Order will be despatched as soon as possible.
  • Categories: Economic growth [KCG]
  • We Need to Talk

  • Building Trust When Communicating Gets Critical
  • Will your business relationships suffer or be saved by your ability to communicate? Like it or not, professional relationships are impacted - positively or negatively - by the ability to communicate. Customers are won or lost - employees are encouraged or de-motivated - professional networks are expanded or extinguished - all by how well we ......
  • ISBN-13: 9781640951556 (Paperback)
  • Publisher: SOUND WISDOM
    Imprint: SOUND WISDOM
  • Price:
    AUD $27.99
  • Stock: 25 in stock
  • Local release date: 20/05/2020
  • Availability: Order will be despatched as soon as possible.
  • Categories: Market research [KJSM]
  • Unshakeable

  • Building Your Indestructible Foundation for Personal and ProfessionalSuccess
  • Is your success journey stalled even though you're going through the motions and taking the steps that should enable you to accomplish your goals? Success on both a personal and professional level is not something that can be achieved merely through actions and habits; it requires an unshakable character. Jim Rohn's Unshakable: Building Your ......
  • ISBN-13: 9781640953598 (Paperback)
  • Publisher: SOUND WISDOM
    Imprint: SOUND WISDOM
  • Price:
    AUD $31.99
  • Stock: 34 in stock
  • Local release date: 21/03/2023
  • Availability: Order will be despatched as soon as possible.
  • Categories: Management & management techniques [KJM]
  • Uncopyable Sales Secrets

  • How to Create an Unfair Advantage and Outsell Your Competition
  • Make more sales, grow your network, and become a top earner! Uncopyable Sales Secrets teaches a foolproof system for creating an Uncopyable Attachment with your prospects and clients so that you can fill your sales pipeline, close more deals, and build a loyal customer base. Sales success isn't the result of being good at selling a product or ......
  • ISBN-13: 9781640953635 (Paperback)
  • Publisher: SOUND WISDOM
    Imprint: SOUND WISDOM
  • Price:
    AUD $27.99
  • Stock: 15 in stock
  • Local release date: 01/09/2022
  • Availability: Order will be despatched as soon as possible.
  • Categories: Sales & marketing [KJS]
  • Uncopyable

  • How to Create an Unfair Advantage Over Your Competition
  • What separates average businesses from extraordinarily successful ones? Better product? Nope. Your competitor will rapidly reverse-engineer your "secret sauce" and get their "better-than-you" version on the market faster than you can say "Usain Bolt."

    Better customer service? Guess what? All of your competitors say they provide the ......
  • ISBN-13: 9781640951709 (Paperback)
  • Publisher: SOUND WISDOM
    Imprint: SOUND WISDOM
  • Price:
    AUD $27.99
  • Stock: 61 in stock
  • Local release date: 24/09/2020
  • Availability: Order will be despatched as soon as possible.
  • Categories: Sales & marketing [KJS]Customer services [KJSU]
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