Jill Rudd (Ph.D., M.A. & B.B.A., Kent State University) teaches graduate and undergraduate courses in: interpersonal theory; mediation and collaboration decision-making; negotiation; communication & marketing; leadership; persuasion; intercultural communication. In addition to her teaching, Rudd professional experience includes conducting group research and negotiation facilitation workshops for companies such as Chrysler Corporation, Duquesne Light Company, Furon Corporation, Ohio Department of Development, Education 2000, and the Dayton Performing Arts. She was the Associate Editor of Communication Monographs (1998-2001) and is on the editorial boards of Communication Research Reports and The Communication Teacher. Her research has appeared in the following journals: Quarterly Journal of Speech; Communication Research Reports, Mediation Quarterly; Women's Studies in Communication; Communication Quarterly; Communication Monographs Diana Lawson (Ph.D., M.B.A, M.A., Kent State University; B.S., State University of New York College of Cortland) holds a chair in international business at Saginaw Valley State and has taught at the University of Maine Business School, Harvard University (Department of Economics), University of Angers (France), Istanbul Chamber of Commerce (Turkey), and Kent State. Her research has been published in the following journals: Journal of Teaching International Business; International Business Review; Journal of Marketing Education; Journal of Business Research; Journal of Euromarketing.
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Preface 1. Introduction and Overview The Dynamic Nature of the Global Environment The Need for an Integrated Geocentric Approach Centricity and the Geocentric Approach An Interdisciplinary Examination An Integrative Framework Structure of the Book Discussion Questions References 2. A Geocentric Perspective Country Classification Impact on International Negotiation Foreign Direct Investment Growth of Developing Economies Small- and Medium-Size Firms Technology The Big Picture Discussion Questions Notes References 3. A Geocentric Negotiation Process A Geocentric Approach to Negotiation Negotiation Process Stage Agreement Conclusion and Development of a New Dynamic Guidelines for Global Negotiation Success Discussion Questions References 4. Influence of Cultural Goals and Values Importance of Culture Culture and Business Are Generalizations Enough? Intercultural Challenges and Issues Guidelines for Global Negotiation Success Discussion Questions References 5. Communication Profile: Characteristics, Behaviors, and Skills Our Perspective An Integrative Communication Approach for International Business Negotiations Argumentativeness Verbal Aggressiveness Intercultural Communication Apprehension Self-Monitoring Conclusion Guidelines to Global Negotiation Success Discussion Questions References 6. The Role of Intercultural Communication Competency in Global Business Negotiations Overview of Intercultural Communication Competency Conclusion Guidelines for Global Negotiation Success Discussion Questions References 7. The International Business Context Economic Integration European Union The Americas Impact of Economic Integration on Business Important Issues for Negotiators Conclusion Guidelines for Global Negotiation Success Discussion Questions Notes References 8. Alternative Dispute Resolution Renegotiating Alternative Dispute Resolution Option Mediation in International Commerce Disputes Conclusion Guidelines for Global Negotiation Success Discussion Questions References 9. A Practitioner Perspective The Interview Framework Success Factors: Summary of the Practitioners' Perspectives Conclusion Guidelines for Global Negotiation Success Discussion Questions 10. Conclusion
"Communication in Global Business Negotiations: A Geocentric Approach presents college-level business and communications majors with a new approach for studying communication and negotiation in international business, using a geocentric cross-disciplinary framework. Chapters cover intercultural communication, provide students with a view of the world and how to negotiate with others from different cultures, and uses practitioners' perspectives to inject real-world case studies and scenarios into the picture. College-level business collections will find this an essential acquisition." -THE MIDWEST BOOK REVIEW -- James A. Cox "Authors Jill E. Rudd and Diana R. Lawson uniquely integrate communication and international business perspectives to help readers develop a strong understanding of the elements for negotiating an international setting, as well as the skills needed to adapt to the changing environment." -BUSINESS INDIA -- Johnson Thomas