Preface Acknowledgements About the Authors 1. What Is Program Evaluation and Why Is It Needed? 2. Social Problems and Assessing the Need for a Program 3. Assessing Program Theory and Design 4. Assessing Program Process and Implementation 5. Measuring and Monitoring Program Outcomes 6. Impact Evaluation: Isolating the Effects of Social Programs in the Real World 7. Impact Evaluation: Comparison Group Designs 8. Impact Evaluation: Design With Strict Controls on Program Acess 9. Detecting, Interpreting, and Exploring Program Effects 10. Assessing the Economic Efficiency of Programs 11. Planning an Evaluation 12. The Social and Political Context of Evaluation Glossary References Author Index Subject Index