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  • Adventures of a Balloon Girl

  • Despina Karatzias struggled over the years of managing a hot air balloon business to find a resource in the tourism industry that would assist her grow the tour operation she was responsible for. She managed, through her own trial and error and growth journey to successfully build the most successful balloon ......

  • ISBN-13: 9780992357641 (Paperback)
  • Publisher: INSTITUTE OF EXCELLEN
    Imprint: DEPSPINA KARATZIAS
  • Author: Karatzias, Despina
  • Price:
    AUD $29.99
  • Stock: 341 in stock
  • Local release date: 08/08/2014
  • Availability: Order will be despatched as soon as possible.
  • Categories: Sales & marketing [KJS]
  • From Hire to Fire and Everything in Between 2/e

  • Managing the employee life cycle - Hire, Manage, Well Being & Exit
  • The barrier to start a business is at its lowest but the task to start, build and run one is as difficult as it has ever been. There are legal challenges to be faced within employment law; there’s the cost of hiring and managing employees, whilst trying to avoid and prevent sexual harassment, bullying and terminations - to name just a few.

  • ISBN-13: 9780994207319 (Paperback)
  • Publisher: PUBLISH CENTRAL
    Imprint: PUBLISH CENTRAL
  • Author: Hawker, Natasha
  • Price:
    AUD $24.95
  • Stock: 112 in stock
  • Local release date: 30/11/2018
  • Availability: Order will be despatched as soon as possible.
  • Categories: Sales & marketing [KJS]
  • Willie's Way

  • 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty
  • A book unlike any other customer service guide, Willie's Way translates Willie's common-sense wisdom into simple, practical applications. Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making every customer connection memorable, these proven ......
  • ISBN-13: 9781640951440 (Paperback)
  • Publisher: SOUND WISDOM
    Imprint: SOUND WISDOM
  • Author: Van Hooser, Phillip
  • Price:
    AUD $29.99
  • Stock: 95 in stock
  • Local release date: 03/01/2020
  • Availability: Order will be despatched as soon as possible.
  • Categories: Sales & marketing [KJS]Market research [KJSM]Customer services [KJSU]
  • Digital Marketing for Businesses in easy steps

  • Digital marketing for businesses in easy steps guides you through the essential steps you need to take to set your digital strategy and get it right first time. Online Marketing for Small Businesses in easy steps, 2/e covers all the key digital marketing channels you should consider deploying to generate a stronger, and a more loyal customer base.

  • ISBN-13: 9781840788631 (Paperback)
  • Publisher: IN EASY STEPS
    Imprint: IN EASY STEPS
  • Author: Smith, Jon
  • Price:
    AUD $29.99
  • Stock: 67 in stock
  • Local release date: 14/09/2020
  • Availability: Order will be despatched as soon as possible.
  • Categories: Sales & marketing [KJS]
  • Finding the Best Person for the Job

  • Interview Guidelines and Techniques
  • Graham Clinch graduated with a BA Magna cum laude from Villanova University in 1964 and earned a Masters degree in Psychology from Sydney University in 1974. IBM provided a rounding in Human Resources prior to his leading and directing the HR departments for two multi-national companies. 

  • ISBN-13: 9780994615596 (Paperback)
  • Publisher: ETT IMPRINT
    Imprint: ETT IMPRINT
  • Author: Clinch, Graham
  • Price:
    AUD $20.00
  • Stock: 63 in stock
  • Local release date: 20/06/2019
  • Availability: Order will be despatched as soon as possible.
  • Categories: Economics, finance, business & management [K]Business & management [KJ]Sales & marketing [KJS]
  • Uncopyable

  • How to Create an Unfair Advantage Over Your Competition
  • What separates average businesses from extraordinarily successful ones? Better product? Nope. Your competitor will rapidly reverse-engineer your "secret sauce" and get their "better-than-you" version on the market faster than you can say "Usain Bolt."

    Better customer service? Guess what? All of your competitors say they provide the ......
  • ISBN-13: 9781640951709 (Paperback)
  • Publisher: SOUND WISDOM
    Imprint: SOUND WISDOM
  • Author: Miller, Steve
  • Price:
    AUD $27.99
  • Stock: 62 in stock
  • Local release date: 24/09/2020
  • Availability: Order will be despatched as soon as possible.
  • Categories: Sales & marketing [KJS]Customer services [KJSU]
  • 100 Great Sales Ideas

  • From Leading Companies Around the World
  • Selling is crucial to the very survival of any company. This book contains 100 great sales ideas, extracted from the world’s best companies, to help anyone improve their sales and their careers.Ideas provide the fuel for individuals and companies to create value and success. Indeed the power of ideas can even exceed the power of money. One simple ......
  • ISBN-13: 9780462099613 (Paperback)
  • Publisher: MARSHALL CAVENDISH
    Imprint: MARSHALL CAVENDISH INTNL ASIA
  • Author: Forsyth, Patrick
  • Price:
    AUD $24.99
  • Stock: 43 in stock
  • Local release date: 28/12/2009
  • Availability: Order will be despatched as soon as possible.
  • Categories: Sales & marketing [KJS]
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