Creating Great Visitor Experiences: A Guide for Museum Professionals will help museums define their service, hire and train a dynamic frontline team, and spread a culture of service throughout their institution.
This book proposes that the Incluseum's paradigm can help the field meet the challenges of this current landscape and offer practical guidance for museum workers, leaders and emerging professionals doing the daily work to transform the future of museums.
This is the first book to walk collections practitioners through this foundational collections stewardship function. Rooted in best practice theories, the book is based on the premise that collections preservation, security, and access are anchored in a sound inventory practice.
An Introduction to Cultural Heritage Institutions through the Ages
This is the first book to consider the development of all three cultural heritage institutions - libraries, archives, and museums - and their interactions with society and culture from ancient history to the present day in Western Europe, the United Kingdom, and the United States.
This book covers the history of intervention theory, initial research including interviews with thirty professional artists, curators, and administrators, working in Australia, New Zealand, and the United States with narratives that reflected both the prevalence of, and the inherent opacity within, curatorial intervention.
The Revolutionary Approach to Leading an Intergenerational Workforce
No one needs another book about how to lead Millennials-what we need is a book about harnessing the untapped potential from the diversity of thought in a multigenerational workforce. Gentelligence is that book. It presents a transformative way to end the generational wars once and for all.
A trusted professional reference and a teaching text, the new edition of Managing Health Services Organizations and Systems continues to provide the most comprehensive coverage available of the leadership, financial understanding, and conceptual frameworks required to effectively manage the delivery of health services in the U.S. Emphasizing ......
Covers the following leadership modules: team building; communication; power and negotiation; change theory and process; management: directing and designing; and, management: moving from conflict to collaboration. This title enhances the nurse's ability to: build and interact with the geriatric care team; resolve conflict; and, negotiate.
