Chapter 1: Leading and Managing in Contemporary Health and Social Care Chapter 2: Managing Effectively -Theories, Roles, Styles and Features Chapter 3: Leadership and the Duty Care Manager Chapter 4: Decision-making and Problem-solving in Care Settings Chapter 5: Ensuring High Quality Care Chapter 6: Leading and Managing Change in Practice Settings Chapter 7: Managing Care Resources Chapter 8: Managing Human Relations and Staff Support Strategies Chapter 9: Leading Person-centred Practice Chapter 10: Multi-professional Teamworking Chapter 11: Managing Health Professionals' Competence and Career-Long Learning