We provide these delivery options for our Australian customers:

$7.95 Standard Courier: The approximate delivery times for standard delivery are (these may take longer during busy periods e.g. Christmas):
1-2 business days Sydney
2-4 business days Melbourne/Brisbane
3-5 business days Adelaide
5-7 business days Perth/Hobart/Darwin
Please note: rural areas may take an extra day

$14.95 Express Post: Only available on orders under 5kg. Delivery is generally overnight to main centres, although you should allow two days, particularly at peak times like Christmas. Smaller country areas may take an extra day. Please note, a signature is usually required upon delivery. 

We provide this delivery option for our New Zealand customers:

$10.00 Express Post International: The approximate delivery times for standard delivery are 5-10 business days.

All orders are dispatched with reputable couriers, Australia Post & Direct Freight Express. There is tracking for anyone with an Australian delivery address, this is sent through to your email once the order has been dispatched.

We ship across Australia & New Zealand.

When you purchase from Woodslane, we want you to have complete peace of mind with your selection. All products are fully guaranteed.

If the item you receive is faulty or damaged, we will happily replace the item (where possible) or refund your payment, whichever you prefer. If you receive an item and it is not what you expect, we will happily refund your payment. Please notify us within 14 days and return the item promptly in the same condition as received. To arrange a return, please contact our Customer Service team on 02 8445 2300 or via email, info@woodslane.com.au

Account Customers, Please refer to the Terms of Trade

Go to the login page, underneath the login in the field there is a link, "Recover Password", then enter the email associated with the account and you will shortly after receive a password reset to your email.