Organizational Behavior in Sport Management

Eric MacIntosh, PhD, is an associate professor of sport management at the University of Ottawa in Canada. Dr. MacIntosh researches and teaches on various organizational behavior topics, covering concepts such as culture, leadership, satisfaction, and socialization. His principal research interests delve into the functioning of the organization and how a favorable culture can transmit positively internally and outwardly into the marketplace. Dr. MacIntosh has consulted for and conducted research with many prominent national and international sport organizations (e.g., Commonwealth Games Federation, NHL, Right to Play, U Sports, Youth Olympic Games). He is well published in leading peer-reviewed sport management journals and is a member of several prominent editorial boards. He is also the coeditor of International Sport Management. Laura J. Burton, PhD, is an associate professor of sport management in the department of educational leadership within the Neag School of Education at the University of Connecticut. Her research interests include understanding leadership in organizations (particularly sport organizations) and exploring development, access, and success in leadership. Her work focuses on issues of gender in leadership contexts, specifically how stereotypes and discrimination affect women in sport leadership. She has served as the editor of the Journal of Intercollegiate Sport and serves on the editorial board of the Journal of Sport Management. She has been published in the Journal of Sport Management, Sport Management Review, and Sex Roles. She is coeditor of Women in Sport Leadership: Research and Practice for Change, published in 2017, and the textbook Sport Leadership in the 21st Century, published in 2014.

Part I. Organizational Behavior in Sport Organizations Chapter 1. Importance of Organizational Behavior in Sport Importance of Understanding OB Creating a People-Centered Strategy Organizations as Open Systems Acquiring Knowledge and Experience in Sport Management Summary Discussion Questions Chapter 2. Understanding Diversity Understanding Social Identity Diversity Management and Inclusive Organizations Outcomes Associated With Diversity Management Challenges to Diversity in Sport Organizations Does Diversity Training Work? Summary Discussion Questions Chapter 3. Ethics in Sport Organizations Ethics Developing an Ethical Environment in Sport Organizations Importance of Leadership in Developing an Ethical Environment Codes of Ethics Ethical Decision Making Ethical Guidelines in Human Resource Management Corporate Social Responsibility Future Challenges in Ethical Operations of Sport Organizations Summary Discussion Questions Part II. Managing the Individual Chapter 4. Understanding Personality and Attitudes Intelligence Understanding Personality Personality and Emotional Intelligence Cognitive Concepts in Personality Motivational Concepts in Personality Interactional Approach Attributions in Organizational Behavior Attitude Important Attitudes in Sport Organization Workplaces Summary Discussion Questions Chapter 5. Learning, Motivation, Training, and Development Learning in Sport Organizations Motivation Through Goal Setting Performance in Sport Organizations Training and Development to Enhance Individual Performance Summary Discussion Questions Chapter 6. Job Satisfaction and Design Understanding Job Satisfaction and Job Dissatisfaction Enhancing Job Satisfaction Stakeholder Satisfaction in Sport Summary Discussion Questions Chapter 7. Stress and Well-Being Causes of Stress Negative and Positive Types of Stress Stress in the Competitive Sport Environment Trauma and Stress in Sport Dealing With Stress Preventing Stress From Becoming Burnout Summary Discussion Questions Chapter 8. Socialization and Integration Process of Socialization Easing New Members Into the Workforce Socialization Contexts Temporary Versus Enduring Organizations Internationalization of Sport Summary Discussion Questions Part III. Managing the Group Chapter 9. Leadership and Development History of Leadership Research Leadership Research in Sport Summary Discussion Questions Chapter 10. Decision Making Programmed Versus Nonprogrammed Decisions Rational Model of Decision Making Administrative Model of Decision Making Garbage Can Model of Decision Making Individual Decision Making Risk Taking in the Decision-Making Process Decision-Making Challenges Group Decision Making Summary Discussion Questions Chapter 11. Effective Teamwork Overview of Teams and Teamwork Team Development Team Roles Team Effectiveness Team Cohesion Social Loafing Common Team-Related Challenges Summary Discussion Questions Chapter 12. Conflict, Negotiation, and Power Conflict Negotiation Individual Types of Power Summary Discussion Questions Part IV. Managing the Organization Chapter 13. Communication in the Organization Interpersonal Communication Communicating Through Social Media Common Communication Forms Summary Discussion Questions Chapter 14. Organizational Culture Where OC Research Began and Where It Is Today Levels of Awareness Espoused Versus Experienced OC Integrating the Employee Into the Culture OC Scholarship in Sport Summary Discussion Questions Chapter 15. Organizational Change Organizational Change in Sport Lewin's Models: Change Management and Force Field Analysis Greiner's Patterns of Organizational Change Sport Management Research on Organizational Change Summary Discussion Questions