''An extremely thought-provoking and theoretically sophisticated work that will prove invaluable to anyone doing research in social history... No historian has focused on the case records themselves or sought to analyze the shifting conventions employed by front-line social workers in their construction. This is precisely the goal that Tice sets for herself, and one which she achieves with great clarity, skill, and insight.'' -- L. Mara Dodge, Journal of Social History ''A rich and well-researched book which expands our understanding of the nature and early development of social work... Tice's important book adds measurably to our understanding of case records and social work in its early years, and her argument about the critical nature of case records to social work's professional development is most convincing and important.'' -- Robert Fisher, Journal of Progressive Human Services

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