Part I Chapter 1 - Introduction Chapter 2 - The Nature of Chronic Illness Chapter 3 - Patient-Related Problems when Dealing with a Chronic Illness Chapter 4 - Physician-Related Problems when Dealing with a Chronic Illness Part II Chapter 5 - Empathic Physician-Patient Communication Chapter 6 - Effective Physician-Patient Understanding Chapter 7 - Successful Decision-Making Chapter 8 - Developing an Effective Physician-Patient Relationship Chapter 9 - A Humane Patient-Centered Approach Bibliography About the Author