Improving Intercultural Interactions

Richard Breslin's current research focuses on mentoring, cross-cultural training materials and the experiences of business people on overseas assignments. Brislin reviews submissions for over ten professional journals and five major textbook publishers. He develops materials for use in cross-cultural training programs and is the author of a text in cross-cultural psychology. One of his books, "The Art of Getting Things Done: A Practical Guide to the Use of Power," was a Book of the Month Club selection in 1992. His most recent publication is Intercultural Interactions: A Practical Guide," published by SAGE Publications.

PART ONE: INTRODUCTION Key Concepts in the Field of Cross-Cultural Training - Kenneth Cushner and Richard Brislin PART TWO: THE WORLD OF BUSINESS Power in the Service of Leadership - Richard Brislin and S Suzan Jane Leadership through Relationship Management - Dharm P S Bhawuk Using the Theory of Individualism and Collectivism Everyday Work Experiences of People Designated as Diverse - Jan Fried and Izumi Matsumoto A Focus on Strategies Leadership and the Glass Ceiling - Roya Ayman PART THREE: THE FIELD OF EDUCATION Introducing Active Exercises in the College Classroom for Intercultural and Cross-Cultural Courses - Richard Brislin Re-Entry and Reverse Culture Shock - Mary Wang Managing International and Intercultural Programs - Kenneth Cushner and Charles Nieman PART FOUR: CONCERNS IN VARIOUS TYPES OF INTERCULTURAL EXPERIENCES Doing the Right Thing - Paul Pedersen A Question of Ethics Ethnocultural Identification and the Complexities of Ethnicity - Ann-Marie Horvath Conflict and Mediation across Cultures - Theodore Singelis and Paul Pedersen Empathy and Cross-Cultural Communication - Colleen Mullavey-O'Byrne