Engaging Communication in Conflict

Stephen Littlejohn (Ph.D., University of Utah), is a conflict management consultant, mediator, facilitator, and trainer. He is consultant for the Public Dialogue Consortium and a partner in Domenici Littlejohn, Inc. Stephen is co-author of Moral Conflict: When Social Worlds Collide (Sage, 1997) and has written numerous other books and articles on communication and conflict. He was a professor of communication at Humboldt State University in California and is currently Adjunct Professor of Communication and Journalism at the University of New Mexico. He has done research on mediation and conflict management for 19 years and has been an active mediator for eight. Stephen has been a consultant for such clients as the Waco Youth Summit, the Alliance for Constructive Communication, the City of Cupertino, Columbia Basin College, and Washington State University. Kathy Domenici (M.A., University of New Mexico) is a partner in Domenici Littlejohn, Inc. and a project consultant for the Public Dialogue Consortium. A consultant since 1990, Kathy is a conflict-management specialist, mediator, facilitator, and trainer. She founded the Mediation Clinic at the University of New Mexico and now specializes in designing high-level strategy and leadership processes. Kathy has worked on behalf of such clients as Eastman Kodak, The President's Commission on Critical Infrastructure, Sandia National Laboratories, Lockheed Martin, and the Kellogg Foundation.

PART ONE: BASIC COMMITMENTS Constructing Conflict Dialogue PART TWO: CONFLICT IN SMALL SYSTEMS Mediating Private Systems Working with Groups and Teams PART THREE: MOVING TO MORE COMPLEX SYSTEMS Constructing Conflict Management Systems Large Scale Interventions Working with Public Issues PART FOUR: TOWARDS BETTER SOCIAL WORLDS A Conversation with Friends