Information Technology and Organizational Transformation

Van Maanen holds a BA in political science from California State University, Long Beach, as well as an MS in social administration and a PhD in sociology from the University of California, Irvine.

Preface - John King Introduction - JoAnne Yates and John Van Maanen PART ONE: HISTORICAL PERSPECTIVES ON INFORMATION TECHNOLOGY AND ORGANIZATIONAL TRANSFORMATION Introduction - JoAnne Yates and John Van Maanen The Role of Information Technology in the Transformation of Work - Susan J Winter and S Lynne Taylor A Comparison of Post-Industrial, Industrial and Proto-Industrial Organization Information Technology and Organizational Change in the British Census, 1801-1911 - Martin Campbell Kelly Texas Politics and the Fax Revolution - Jonathan Coopersmith PART TWO: THE RHETORIC OF INFORMATION TECHNOLOGY AND ORGANIZATIONAL TRANSFORMATION Introduction - John Van Maanen and JoAnne Yates Computerization Movements - Suzanne Iacono and Robert Kling The Rise of the Internet and Distant Forms of Work Politically Wired - Charles Bazerman The Changing Places of Political Participation in the Age of the Internet Information Technology in a Culture of Complaint - John R Weeks Derogation, Deprecation and the Appropriationn of Organizational Transformation PART THREE: THE PRACTICE OF INFORMATION TECHNOLOGY AND ORGANIZATIONAL TRANSFORMATION Introduction - John Van Maanen and JoAnne Yates Big Brother Goes Portable - Brian Pentland Enduser Computing in the Internal Revenue Service Information Technology in the Police Context - Peter K Manning The 'Sailor' Phone Improvising Organizational Transformation over Time - Wanda J Orlikowski A Situated Change Perspective Transforming Work through Information Technology - Daniel Robey and Sundeep Sahay A Comparative Case Study of Geographic Information Systems in County Government Steps toward an Ecology of Infrastructure - Susan Leigh Star and Karen Ruhleder Design and Access for Large Information Spaces

"A fascinating and challenging set of essays, this book will be of use to anyone interested in the ongoing development of organizations as they adopt new electronic technologies." -- David Morton "The chapters move beyond the superficial glorification of technology as an instrument of social change and go straight to the heart of mechanisms of change as they act as an instrument of social change." -- Abstract of Public Administration Development and Environment * Indiana University *