Making Meetings Work 2/e

John E. Tropman teaches at the University of Michigan in the School of Social Work and the Stephen M. Ross School of Business. In the school of business, his courses focus on organizational design, organizational culture, rewards systems, and organizational change. In the School of Social Work, his courses focus on executive leadership and policy development. He also teaches in the Executive Education Programs at the University of Michigan. He has written over 40 books and many articles. Tropman works with a number of organizations in a consultative capacity, including for-profit, nonprofit, and governmental entities, assisting them in strategic planning, developing effective decision systems and managing change, as well as providing executive training. He also works with individual executives, assisting them in their own career development.

Introduction Part 1 Paradigm Shift 1 Principle Driven: the Seven Imperatives Part 2 Managing Agenda Organization 2 Managing Agenda Organization 3 Managing Agenda Dieting: The Rule of the Agenda Bell 4 Managing Meeting Text: The Written Rules 5 Managing Participant Trust: The Integrity Rules 6 Managing Premeeting and Postmeeting Tasks 7 Managing Rehearsals, Performances, and Audiences 8 Managing Emotional Elements of Meetings 9 Managing the Flow of Ideas and Proposals: Dealing With Difficulties in Idea Processing 10 Managing Bases for Decisions in Meetings: The Decision and Choice 11 Managing Decision and Choice 12 Managing Positions and Roles in Meetings 13 Managing Tasks and Functions in Meetings 14 Managing Conflicting Values in Meetings 15 Managing the Evaluation Rules Part 3 Becoming a Master Meeting Manager: Some Tips on Application 16 Becoming a Master Meeting Manager 17 Implementing Total Quality Meetings (TQM) Part 4 Strategic Perspectives on Meetings 18 The Meeting: Lore and Legend 19 The Negative Culture of Meetings 20 But Whay Do Things Go Wrong? 21 Quality Management Equals Quality Decisions Part 5 Leadership in Family Meeting and Civic/Community Meeting Decision Making 22 Family Group Decision Making and the Family Meeting 23 The Eclipse of Community and the Civic Meeting: From Bowling Alone to Meeting Alone 24 Crisis in Governance: Problems With Boards of Directors 25 Leadership in Community Decision Making: Ends and Means Appendix A Writing Samples Appendix B Sample Evaluatin Sheet References Index Bibliography