Intercultural Communication

Fred E. Jandt was born of second-generation German immigrants in the multicultural south-central region of Texas. After graduating from Texas Lutheran University and Stephen F. Austin State University, he received his doctorate in communication from Bowling Green State University. He has taught and been a student of intercultural communication for more than 40 years, developing his experience through travel and international training and research projects. While professor of communication at The College at Brockport, State University of New York, his reputation as a teacher led to his appointment as SUNY's first director of faculty development. He has retired as professor and branch campus dean after having been named outstanding professor. He has also been a visiting professor at Victoria University of Wellington, in New Zealand. He has extensive experience in the areas of intercultural and international communication, negotiation, mediation, and conflict management. He was one of the first scholars to introduce the study of conflict to the communication discipline with his text Conflict Resolution Through Communication (Harper & Row, 1973). He has subsequently published many other titles in this area, including the successful trade book Win-Win Negotiating: Turning Conflict Into Agreement (Wiley, 1985), which has been translated into eight languages; a casebook on international conflict management, Constructive Conflict Management: Asia-Pacific Cases (SAGE, 1996) with Paul B. Pedersen; and Conflict and Communication (SAGE, 2017). For several years, he conducted the training workshop "Managing Conflict Productively" for major corporations and government agencies throughout the United States. Jandt continues to train volunteers who are learning to become mediators in the California justice system and served as an elected trustee of the Desert Community College District.

To the Reader Part I: Cultural Values 1.1 Race, History, and Culture - Claude Levi-Strauss 1.2 Business Cultures - Geert Hofstede 1.3 Human Factors on the Flight Deck: The Influence of National Culture - Ashleigh C. Merritt and Robert L. Helmreich 1.4 Conflict Management in Thai Organizations - Rujira Rojjanaprapayon, P. Chiemprapha, and A. Kanchanakul 1.5 An Examination of Taoist and Buddhist Perspectives on Interpersonal Conflicts, Emotions, and Adversities - Rueyling Chuang 1.6 Cultural Values and Argumentative Orientations for Chinese People in Taiwan, Hong Kong, and Mainland China - Jung-huel Becky Yeh and Ling Chen 1.7 Information Accessibility, User Sophistication, and Source Credibility: The Impact of the Internet on Value Orientations in Mainland China - Jonathan J. H. Zhu and Zhou He 1.8 What is the Basis of American Culture? - M. Gene Aldridge Part II: Language 2.1 Babel Revisited - Peter Muhlhausler 2.2 Africa: The Power of Speech - Amadou Hampate Ba 2.3 Mexican American Ethnicity in Biola, CA: An Ethnographic Account of Hard Work, Family, and Religion - Eric Aoki 2.4 Korean's Politeness Strategies - Kil-Ho Kang 2.5 Online Communication Between Australians and Koreans: Learning to Manage Differences that Matter - Hee-Soo Kim, Greg Hearn, Caroline Hatcher, Ian Weber 2.6 Language Choice Online: Globalization and Identity in Egypt - Mark Warschauer, G. R. El Said, and A. Zohry 2.7 Research and Context for a Theory of Maori Schooling - Wally Penetito 2.8 Naming the "Outsider Within": Homophobic Pejoratives and the Verbal Abuse of Lesbian, Gay and Bisexual High-School Pupils - Crispin Thurlow Part III: Identities 3.1 Decoding Domination, Encoding Self-Determination: Intercultural Communication Research Processes - Fred E. Jandt and Delores V. Tanno 3.2 Gender Differences in Communication: An Intercultural Experience - Becky Michele Mulvaney 3.3 Acculturation, Communication, and the U.S. Mass Media: The Experience of an Iranian Immigrant - Flora Keshishian 3.4 Reconfiguring Borders: Health-Care Providers and Practical Environmentalism in Cameron County, Texas - Tarla Rai Peterson, S. J. Gilbertz, K. Groenendyk, J. Todd, & G. E. Varner 3.5 Nuestro Espacio Cyber: The Internet as Expressive Space for Latinos in the United States - Richard D. Pineda 3.6 Nike's Communication with Black Audiences - Ketra L. Armstrong 3.7 Toward Theorizing Japanese Interpersonal Communication Competence from a Non-Western Perspective - Akira Miyahara 3.8 Differences in the Perception of Face: Chinese Mien-Tzu and Japanese Metsu - Kiyoko Suedo Part IV: Living Together in Peace 4.1 On Intercultural Rhetoric - William J. Starosta 4.2 The Concept of an Intercultural Philosophy - Ram A. Mall 4.3 Women's Rights as Human Rights--Rules, Realities, and the Role of Culture: A Formula for Reform - Berta Esperanza Hernandez-Truyol 4.4 Mediating Conflict in Central America - Paul Wehr and John Paul Lederach 4.5 Islamic Mediation Techniques for Middle East Conflicts - George E. Irani 4.6 Creating a Culture of Peace: The Performing Arts in Interethnic Negotiations - Kjell Skyllstad Part V: Colonialization and Globalization 5.1 Nobel Lecture - Wole Soyinka 5.2 Consumerism: Its Hidden Beauties and Politics - Ashis Nandy 5.3 Interculturalism in Singapore: Looking for the Big, Bad Other - William Peterson 5.4 The Impact of Universities on Globalisation - Lalita Rajasingham 5.5 Globalization, Informatization, and Intercultural Communication - Randy Kluver 5.6 Five Ways to Reduce the Foreign Terrorist Threat to the United States - Mohan R. Limaye