Using Conflict in Organizations

Introduction Conflict and Performance: Benefits for Groups and Organizations PART ONE: CONFLICT MANAGEMENT AND PERFORMANCE Productive Conflict - Carsten K W de Dreu The Importance of Conflict Management and Conflict Issue Conflict within Interdependency - Dean Tjosvold Its Value for Productivity and Individuality The Effectiveness of Mixing Problem Solving and Forcing - Evert van de Vliert et al PART TWO: WITHIN-GROUP CONFLICT AND PERFORMANCE Mitigating Groupthink by Stimulating Constructive Conlflict - Marlene E Turner and Anthony R Pratkanis Minority Dissent in Organizations - Carsten K W de Dreu and Nanne K De Vries Affective and Cognitive Conflict in Work Groups - Karen A Jehn Increasing Performance through Value-Based Intragroup Conflict The Effects of Conflict on Strategic Decision Making Effectiveness and Organziational Performance - Allen A Amason and David M Schweiger PART THREE: BETWEEN-GROUP CONFLICT AND COMPETITION The Enhancing Effect of Intergroup Competition on Group Performance - Gary A Bornstein and Ido Erev Good News about Competitive People - Peter J D Carnevale and Tahira M Probst Productive Conflict - Linda L Putnam Negotiation as Implicit Coordination Constructive for Whom? The Fate of Diversity Disputes in Organizations - Anne Donnellon and Deborah M Kolb PART FOUR: DESIGNING INTERVENTIONS: TOWARDS APPLICATIONS Positive Effects of Conflict - Robert A Baron Insights from Social Cognition Third Party Consultation as the Controlled Stimulation of Conflict - Ron Fisher Enhancing Performance by Conflict-Stimulating Intervention - Evert van de Vliert

`This book contributes significantly to understanding the integrated topic of conflict and performance...the book provides a real review of how to use conflict in organizations' - International Journal of Selection and Assessment `Using Conflict in Organizations is an excellent empirical reference text' - Management Learning `The authors are of impeccable academic standing. The editorship is thorough and concise. The work presented is stimulating and current' - Therapeutic Communities