Contents:
Acknowledgments
1 Introduction
2 Why Breaking Bad News Is Difficult
3 Basic Communication Skills
4 Breaking Bad News: A Six Step Protocol
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Description
""This is an exceptional and important book that excels in its organization, readability, practicality, value, and relevance to family medicine... The book would be helpful (and should be required reading) for health professions students, residents, and junior practitioners of all specialties, but the text is so practical that even seasoned clinicians (perhaps unaware of suboptimal communication styles) would benefit.""