Preface - Joel S Kanter Introduction PART ONE: CLINICAL CASE MANAGEMENT THEMES An Approach to Care - Robert W Surber Clinical Case Management - Evelyn F Balancio Understanding Culture as a Process - Valerie Roxanne Edwards Engaging Families and Natural Support Systems - Susan Scheidt PART TWO: CLINICAL CASE MANAGEMENT ACTIVITIES Comprehensive Assessment and Treatment Planning - Allan F Leung Linkage and Monitoring - Robert W Surber Advocacy and Case Management - Carlos E Morales PART THREE: CLINICAL CASE MANAGEMENT ISSUES Treatment of Substance Abuse and Mental Illness - David F Fariello Clinical Case Management of Personality Disordered Clients - David F Fariello and Shirley Powers Managing Problematic Behaviors - Deborah Begley The Psychiatrist's Perspective - Jeralyn Jones The Power of Dreams - Robert W Surber Supporting Client Goals and Meaningful Activities Resolving Value Conflicts - Robert W Surber Implementing Clinical Case Management Services - Robert W Surber PART FOUR: EPILOGUE (A CASE STUDY) Si Se Puede (Yes You Can) - Vicki Keller