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Improving Public Sector Productivity

Name: Improving Public Sector Productivity
Brand: SAGE PUBLICATIONS INC
SKU: 9780803945739
Price: 268.0 AUD
Availability: InStock

SAGE PUBLICATIONS INCISBN: 9780803945739

Concepts and Practice

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$268.00

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By Ellen D. Rosen
Imprint: SAGE PUBLICATIONS INC
Release Date: November 23, 1993
Format: PAPERBACK
Pages: 288

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This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.

Introduction The Politics of Productivity Productivity Concepts and Applications Measurement Measuring Productivity Improving the Work Process Training and Motivating the Worker Empowering the Worker Management Options for Obtaining Resources Managing for Productivity Strategy

Improving Public Sector Productivity

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