Improving Organizational Surveys

In addition to editing this book, Jack Edwards has published two survey books cited in the Recommended Readings section of this chapter. He is currently an Assistant Director in the Office of Applied Research and Methods at the U.S. General Accounting Office, Washington, DC. His prior positions include Chief of the Personnel Survey Branch at the Defense Manpower Data Center and tenured Associate Professor at the Illinois Institute of Technology. (The opinions expressed in this article are those of the authors and do not necessarily reflect the views of the U.S. General Accounting Office.)

Introduction - Paul Rosenfeld, Jack E Edwards and Marie D Thomas PART ONE: METHODOLOGICAL ISSUES The Organizational Survey Process - Jack E Edwards and Marie D Thomas General Steps and Practical Considerations Gathering Sensitive Data in Organizations - Jamshid C Hosseini and Robert L Armacost Measurement Errors in Organizational Surveys - Solomon Dutka and Lester R Frankel PART TWO: NEW DIRECTIONS IN PRACTICE Computer-Administered Surveys in Organizational Settings - Stephanie Booth-Kewley, Paul Rosenfeld, and Jack E Edwards Alternatives, Advantages and Applications New Methods and Technologies in the Organizational Survey Process - Richard A Dunnington Consortium Surveys - Gary W Morris and Mark A LoVerde PART THREE: APPLICATIONS Surveying Pregnancy and Single Parenthood - Marie D Thomas and Patricia J Thomas The Navy Experience Understanding Sexual Harassment Through Organizational Surveys - Amy L Culbertson and Paul Rosenfeld Quality of Work Life Surveys in Organizations - Elyse W Kerce and Stephanie Booth-Kewley Methods and Benefits The Military Equal Opportunity Climate Survey - Dan Landis, Mickey R Dansby, and Robert H Faley An Example of Surveying in Organizations Identifying Security Risks in Organizations - Robert A Giacalone and Stephen B Knouse Development and Use of a Security Exit Survey Instrument