In addition to editing this book, Jack Edwards has published two survey books cited in the Recommended Readings section of this chapter. He is currently an Assistant Director in the Office of Applied Research and Methods at the U.S. General Accounting Office, Washington, DC. His prior positions include Chief of the Personnel Survey Branch at the Defense Manpower Data Center and tenured Associate Professor at the Illinois Institute of Technology. (The opinions expressed in this article are those of the authors and do not necessarily reflect the views of the U.S. General Accounting Office.)
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Description
Organizational Surveys An Overview Identifying Survey Content Creating the Survey, Part One Writing Survey Items Creating the Survey, Part Two Response Alternatives, Item Order, Survey Length, and Response Biases Selecting Survey Respondents Organizational Survey Administration Fielding the Survey Monitoring and Maximizing Response Rates Data Processing Analyzing Data and Interpreting Results Presentation of Survey Findings
"Unlike many survey 'how-to' books, this book is clear, well-written, practical, and insightful. I highly recommend it to those interested in conducting organizational surveys or managing a consultant/ vendor that is supplying survey services to an organization." * TECHNO *