Introduction - Moira Stewart and W Wayne Weston Why We Need a New Clinical Method - Ian R McWhinney PART ONE: THE CONCEPTS Overview of the Patient-Centered Clinical Method - W Wayne Weston and Judith Belle Brown The First Component - Judith Belle Brown, W Wayne Weston and Moira Stewart Exploring both the Disease and the Illness Experience Being Understood: Case Illustrating Component 1 - Judith Belle Brown, W Wayne Weston and Moira Stewart The Second Component - Judith Belle Brown and W Wayne Weston Understanding the Whole Person Lost Dreams: Case Illustrating Component 2 - Judith Belle Brown The Third Component - Judith Belle Brown, W Wayne Weston and Moira Stewart Finding Common Ground Breaking the Habit is Hard to Do: Case Illustrating Component 3 - Martin J Bass and Judith Belle Brown The Fourth Component - Carol L McWilliam and Thomas R Freeman Incorporating Prevention and Health Promotion "An Ounce of Prevention...A Pound of Cure": First Case Illustrating Component 4 - Thomas R Freeman, Moira Stewart and Judith Belle Brown Choices and Chances - Whose Responsibility?: Second Case Illustrating Component 4 - Carol L McWilliam and Judith Belle Brown The Fifth Component - Moira Stewart, Judith Belle Brown and Ian R McWhinney Enhancing the Relationship Control and Reassurance: Case Illustrating Component 5 - Moira Stewart, Judith Belle Brown and W Wayne Weston The Sixth Component - Judith Belle Brown, Carol L McWilliam and W Wayne Weston Being Realistic "Show Me the Way to Go Home": Case Illustrating Component 6 - Carol L McWilliam, Judith Belle Brown and John Yaphe PART TWO: LEARNING AND TEACHING Teaching the Patient-Centered Method - W Wayne Weston and Judith Belle Brown The Human Dimensions of Medical Education Dealing with Common Difficulties in Learning and Teaching the Patient-Centered Method - W Wayne Weston and Judith Belle Brown Teaching the Patient-Centered Method - W Wayne Weston and Judith Belle Brown Instructional Methods Teaching the Patient-Centered Method - W Wayne Weston and Judith Belle Brown Practical Tips The Case Report as a Teaching Tool for Patient-Centered Communication - Thomas R Freeman PART THREE: RESEARCH ON PATIENT-CENTERED COMMUNICATION Studies of Health Outcomes and Patient-Centered Communication - Moira Stewart Methods of Scoring Patient-Centeredness - Moira Stewart Qualitative Approaches that Illuminate Patient-Centered Care - Carol L McWilliam Patient-Doctor Relationships over Time - Moira Stewart Conclusion: Opportunities for the Future - Moira Stewart