Expecting Excellence

PART ONE: THE KEN-TON SCHOOL DISTRICT AND ITS CHRONOLOGY OF CHANGE In the Beginning The District and the Community Models of Change and the Ken-Ton Experience Stage One (1982-1986) Conceptualizing a Change Strategy Stage Two (1986-1990) Getting People to Buy in Stage Three (1990-1992) Ownership - Problems and Promise Stage Four (1993 and beyond) Focusing on Quality PART TWO: UNDERSTANDING KEN-TON'S RISE TO EXCELLENCE A Structural Perspective for Capitalizing on Chaos People, Professionals, and Perfection The Human Resource Perspective in Achieving Excellence The Political Aspects of Change The Symbolic Framework Using Rites and Rituals for Building a Culture of Excellence Sustaining Excellence in an Era of Chaos Epilogue