Fundamentals of Case and Caseload Management

Lee Ann Rawlins Williams, PhD, CRC, CFLE, currently serves as a Clinical Assistant Professor within the Education, Health, and Behavior Studies Department at the University of North Dakota. In her role, she not only serves as the Program Director for the Undergraduate Rehabilitation and Human Services Program but also as a faculty member within the Counseling program, specifically concentrating on Rehabilitation Counselor Education. With a rich academic background, Dr. Williams possesses extensive experience collaborating with programs centered around disability and rehabilitation across various educational institutions. Gina Oswald, PhD, CRC, LPC, is a senior extension associate at Cornell University. She serves as the PI on the Vocational Rehabilitation-Training, Education, and Development (VR-TED) and the New York State-Consortium for Advancing and Supporting Employment (NYS-CASE) projects, in addition to supporting other training contracts and state needs assessments. Previously, she was an associate professor and Coordinator for the Center for Assistive Technology (AT) at the University of Maine at Farmington. Most recently she served as the PI on the multi-year ME-MADE: Maine-Makerspaces for Abilities Driving Entrepreneurship grant, a project designed to promote accessible makerspace technologies for persons with disabilities, and an NSF INCLUDES Planning Grant designed to broaden the participation of rural students with disabilities into STEM educational opportunities and career pathways.

Preface Acknowledgments Springer Publishing ConnectTM Resources PART I. INTRODUCTION TO CASE AND CASELOAD MANAGEMENT Chapter 1. Case Management and Rehabilitation Chapter 2. Rehabilitation Caseload Management: Quest for Competence Chapter 3. Rehabilitation and the Management Model Chapter 4. The Roles of the Professional in Rehabilitation Case and Caseload Management Practice Chapter 5. Control: An Essential Element of the Case and Caseload Management Process Chapter 6. Effective Decision Making and Rationale for Professional Practice Chapter 7. The Operational Management of Time PART II. APPLIED ASPECTS OF CASELOAD MANAGEMENT Chapter 8. Case Recording and Documentation in Rehabilitation Chapter 9. Specialized Skills in Public Vocational Rehabilitation Caseload Management Chapter 10. Specialized Skills in Private Rehabilitation Caseload Management Chapter 11. Ethical Practice in Case and Caseload Management Chapter 12. Technology in the Virtual World: Influence on Rehabilitation Practice Chapter 13. Rehabilitation Caseload Management Competency Framework PART III. CASELOAD MANAGEMENT EMERGING TRENDS FROM THE FIELD OF REHABILITATION Chapter 14. Rehabilitation Management Issues and Special Populations Chapter 15. Challenges and Visions for the Future of Professional Practice Index