Management Today - International Student Edition

Terri A. Scandura is currently the Warren C. Johnson Professor of Management in the Miami Herbert Business School at the University of Miami. From 2007 to 2012, she served as Dean of the Graduate School of the university. Her fields of interest include leadership, mentorship, and applied research methods. She has been a visiting scholar in Japan, Australia, Hong Kong, China, and the United Arab Emirates. Dr. Scandura has authored or coauthored over 200 presentations, articles, and book chapters. Her research has been published in the Academy of Management Journal, the Journal of Applied Psychology, the Journal of International Business Studies, the Journal of Vocational Behavior, the Journal of Organizational Behavior, Educational and Psychological Measurement, Industrial Relations, Research in Organizational Behavior, Research in Personnel and Human Resource Management, and others. She has presented executive education programs on leadership, mentoring, leading change, and high-performance teams to numerous organizations such as VISA International, Royal Caribbean Cruise Lines, the Young Presidents Organization, Hewlett-Packard, and Baptist Health Systems. Dr. Scandura is a Fellow of the Society for Industrial & Organizational Psychology, the American Psychological Association, and the Southern Management Association. She is a member of the Society of Organizational Behavior and the Academy of Management. She is a past associate editor for Group & Organization Management, the Journal of International Business Studies, the Journal of Management, and Organizational Research Methods. She currently serves on editorial boards for major journals including The Leadership Quarterly, Organizational Research Methods, and Group & Organization Management. Dr. Kim Gower is an Assistant Professor of Management and teaches Management, Leadership, Social Justice, and Organizational Behavior at the undergrad and graduate levels. She enjoys instilling a love for learning and service in her students. Recently, Dr. Gower has written a management textbook-Management Today-and edited a Teaching with Technology resource book for educators. Dr. Gower has extensive experience as a management consultant, and in her spare time she backpacks, bikes, and enjoys volunteering Finally, she is guilty of excessively doting on her five rescue kids, Emma, Lilie, Buster (cats), and Teddy and Izzy (puppies she has had since they were one week old).

Part I: Introduction Chapter 1: Becoming a Manager What Managers Do What is Management? The Management Process A Brief History of Management Theory Managerial Roles Managerial Behaviors Skills Managers Need Today Plan for this Textbook Managerial Implications Part II: Planning Chapter 2: Making Decisions and Using Analytics Make or Break Decisions Decision Making in Organizations Intuition Decision Traps Creative Problem Solving Making Decisions Using Business Analytics The Era of "Big Data" Managerial Implications Chapter 3: Ethics and Social Responsibility What Role do Ethics and Social Responsibility Play in Effective Management What do People Think of when they Think of Ethics? Kohlberg's Stages of Moral Development (Table) Ethical Climate (Table) Ethical Decision Making The Importance of Corporate Social Responsibility The Future of Corporate Social Responsibility Managerial Implications Chapter 4: Organizational Culture and Change Chapter 5: Strategic Management What is Sustainable Competitive Advantage Strategic Planning The Strategic Management Proces Part III: Organizing Chapter 6: Designing the Organization Structure: Who Needs It? What is Organizational Structure? Dimensions of Organizational Design Forms of Organizational Structure Organization Structure Types Levels of Management Sociotechnical System and Job Design Managerial Implications Chapter 7: Communication Oprah Winfrey's Conversational Competence What is Communication? Language Barriers to Effective Communication Improving Organizational Communication Communication Challenges Cross-Cultural Communication Managing Knowledge in Organizations Managerial Implications Chapter 8: Designing Human Resource Systems Will You Be Hired by a Chatbot? The Functions of HRM Staffing Compensation Training and Development Strategic Human Resource Management Managerial Implications Part IV: Leading Chapter 9: Understanding Individuals and Diversity What Would You Do? What is Personality? Psychological Capital Emotional Intelligence Diversity Approaches Generations at the Workplace Managing Diverse Followers Managerial Implications Chapter 10: Motivation The Puzzle of Motivation What is Motivation? Need Theories Goal Setting How to Give Effective Feedback Expectancy Theory Reinforcement Theory Organizational Justice Managerial Implications Chapter 11: Managing Teams Are You Pulling Your (Team) Weight? What is a Team? Team Goals Team Development Team Effectiveness Team Challenges Using Teams to Make Decisions Team Decision Making Managerial Implications Chapter 12: Leadership Measuring Leadership Effectiveness What is Leadership? Leadership Traits Leader Behaviors Contingency Theory Relationships Transactional Leadership Transformational Leadership Level 5 Leadership Power and Influence Contemporary Approaches to Leadership Managerial Implications Chapter 13: Managing in a Global Environment Alexa is Making Some International Friends What is Culture? Hofstede's Cultural Values Project GLOBE The Impact of Globalization on Management The Global Mindset Cultural Intelligence Managerial Implications Part V: Controlling Chapter 14: Quality Management and Technology What is Control? Managing Quality Management Audits Designing Effective Control Systems Chapter 15: Budget Control What is Budgetary Control? Types of Budgets The Importance of Budgetary Control to Management Designing an Effective Budget