The Communication Playbook 2/e

Teri Kwal Gamble enjoyed a career as a full professor of communication at the College of New Rochelle in New Rochelle, NY (PhD, New York University; MA and BA, Lehman College, CUNY), and Michael W. Gamble, is a full professor of communication at the New York Institute of Technology in New York City (PhD, New York University; BA and MFA, University of Oklahoma). The Gambles are partners in life and work. Professional writers of education and training materials, the Gambles are the coauthors of numerous textbooks and trade books. Their most recent publication is The Interpersonal Communication Playbook (2020). Teri and Mike also are the coauthors of The Communication Playbook (2019). Among other books the Gambles have written together are Nonverbal Messages Tell More: A Practical Guide to Nonverbal Communication (2017), Leading with Communication (2013), and The Gender Communication Connection (2nd ed., 2014). Previously, Michael served as an officer and taught Leadership Skills for the U.S. Army Infantry School during the Vietnam War. The Gambles also are the founders of Interact Training Systems, a consulting firm that conducts seminars, workshops, and short courses for business and professional organizations. Teri and Mike also produce training and marketing materials for sales organizations and are the coauthors of the trade book, Sales Scripts That Sell. Teri Kwal Gamble enjoyed a career as a full professor of communication at the College of New Rochelle in New Rochelle, NY (PhD, New York University; MA and BA, Lehman College, CUNY), and Michael W. Gamble, is a full professor of communication at the New York Institute of Technology in New York City (PhD, New York University; BA and MFA, University of Oklahoma). The Gambles are partners in life and work. Professional writers of education and training materials, the Gambles are the coauthors of numerous textbooks and trade books. Their most recent publication is The Interpersonal Communication Playbook (2020). Teri and Mike also are the coauthors of The Communication Playbook (2019). Among other books the Gambles have written together are Nonverbal Messages Tell More: A Practical Guide to Nonverbal Communication (2017), Leading with Communication (2013), and The Gender Communication Connection (2nd ed., 2014). Previously, Michael served as an officer and taught Leadership Skills for the U.S. Army Infantry School during the Vietnam War. The Gambles also are the founders of Interact Training Systems, a consulting firm that conducts seminars, workshops, and short courses for business and professional organizations. Teri and Mike also produce training and marketing materials for sales organizations and are the coauthors of the trade book, Sales Scripts That Sell.

Part One: Fundamentals of Communication Chapter 1: Start Right Here Chapter 2: Communicating in a Multicultural Society and World Chapter 3: The "I" Behind the Eye: Perception and the Self Part Two: Communication Messages and Skills Chapter 4: Using Verbal Messages to Help Minds Meet Chapter 5: Nonverbal Messages Speak Chapter 6: Ethical Listening Part Three: Interpersonal Communication (Person-to-Person) Chapter 7: Understanding Interpersonal Relationships Chapter 8: Handling Emotions and Relational Conflict Part Four: Group Communication Chapter 9: Team Building, Group Decision Making and Problem Solving Chapter 10: Leading with Communication to Resolve Group Conflict Part Five: Public Communication Chapter 11: Public Speaking and You Chapter 12: Researching, Supporting, and Outlining Your Speech Chapter 13: Presentation Aids and Speech Delivery Chapter 14: Informative Speaking Chapter 15: Persuasive Speaking