Part I: Individuals as Leaders Chapter 1: Who Is a Leader and What Skills Do Leaders Need? Chapter 2: Leadership Traits and Ethics Chapter 3: Leadership Behavior and Motivation Chapter 4: Contingency Leadership Theories Part II: Leadership Skills Chapter 5: Communication, Coaching, and Conflict Skills Chapter 6: Influencing, Power, Politics, Networking, and Negotiation Skills Part III: Team Leadership Chapter 7: Leader-Member Exchange and Followership Chapter 8: Team Leadership and Self-Managed Teams PART IV: ORGANIZATIONAL LEADERSHIP Chapter 9 Managing Change and Crisis Leadership Chapter 10 Charismatic, Transformational, and Servant Leadership Chapter 11 Leadership of Culture, Diversity and Inclusion Chapter 12 Strategic Leadership and Creating High Performing Organizations