Human Resource Management in Public Service 8/e

Evan M. Berman is Professor of Public Management at Fundacao Getulio Vargas, EAESP (Sao Paulo, Brazil), specializing in human resource management, public performance, and comparative public administration. Previously, he was Huey McElveen Distinguished Professor at Louisiana State University. Dr. Berman is ranked among the very top scholars in public administration world-wide. He has received the Outstanding Scholarship Award from the American Society for Public Administration (Section on Personnel and Labor Relations) for contributions to research, teaching and service in public sector HRM, and many other awards, including from the Network of Schools of Public Policy, Affairs, and Administration (NASPAA), the accrediting body for public administration programs. He has authored 15 books and over 175 publications, in all of the leading journals of the discipline. Dr Berman has chaired ASPA's Section on Personnel and Labor Relations, he is founding editor of ASPA's Book Series in Public Administration and Public Policy, senior editor of Public Performance and Management Review, and a Distinguished Fulbright Scholar. His 2023 book, Performance and Innovation in the Public Sector (with I. Hijal-Moghrabi), won the 2024 ASPA/SPALR Outstanding Book Award. Evan is a Fellow of the National Academy of Public Administration and Visiting Professor at Fudan University (Shanghai) and University of Indonesia (Jakarta). Montgomery R. Van Wart is a professor of public administration at California State University, San Bernardino and former dean of the College of Business and Public Administration. He is also visiting research professor at the National University of -Ireland Galway and honorary professor at the University of Hong Kong. His research areas are administrative leadership, human resource management, training and development, administrative values and ethics, organization behavior, and general management. He has over 100 publications, including 11 books and nine articles in Public Administration Review. His Dynamics of Leadership in Public Service: Theory and Practice (M. E. Sharpe, 2005) was awarded Outstanding Academic Title by Choice. His Leadership in Public Organizations: An Introduction (Routledge, 2017) is in its third edition. He serves on numerous editorial boards and as associate editor of Public Productivity & Management Review. He has received numerous research and teaching awards, including the ASPA Van Riper Award and the CSUSB Outstanding Researcher Award. Meghna Sabharwal is a distinguished professor in the Public and Nonprofit Management program at The University of Texas at Dallas, where she also serves as Associate Provost for Faculty Success. Dr. Sabharwal's is also Editor in Chief of the Review of Public Personnel Administration, the leading research journal of public sector HRM in the world. Meghna's research expertise lies in public human resource management, with a focus on workforce diversity, equity, inclusion, job satisfaction, performance, and high-skilled migration. She has authored over 85 peer-reviewed journal articles and book chapters, contributing significantly to the field. Her contributions to public sector human resource management have earned her several honors, including the Outstanding Scholarship Award from the American Society for Public Administration's Section on Personnel and Labor Relations. Meghna approaches her work with an awareness of the privileges that her background and social position carries. Creating more inclusive workplaces and learning environments is a guiding value of her work. Meghna is a Fellow of the National Academy of Public Administration.

Preface Acknowledgments Introduction Part I: Context and Challenges Chapter 1: The Public Service Heritage: People, Process, and Purpose Some Challenges in Getting and Managing the Right People Some Basic Definitions The Roles of Human Resource Departments Broad Themes of HRM Foundational HRM Legislation HRM Reforms in Modern Times Human Resource Management Principles Ethics and Moral Management Summary and Conclusion Key Terms Note Exercises Chapter 2: Legal Rights and Responsibilities: Laws Governing the Workplace The Foundations of Employment Law The Employment Relationship Balancing Employer, Employee, and Societal Interests Privacy Issues Pre-Employment Investigations: Truth, Personality, Health, Credit, and Criminal Records Discrimination Summary and Conclusion Key Terms Notes Exercises Part II: Processes and Skills: From Start to Finish Chapter 3: Recruitment: From Passive Posting to Social Media Networking Factors in Recruitment: Employer and Applicant Perspectives Recruitment Steps Planning and Approval Position Announcements Recruitment Strategies Enhancing Recruitment Prospects: The Seeker's Perspective Advancing from Job Seeking to Career Development Summary and Conclusion Key Terms Notes Exercises Chapter 4: Selection: From Civil Service Commissions to Decentralized Decision Making The Bases and Origin of Selection Criteria in Selecting Selection Tests Initial Reviewing and Testing Interviewing and Reference Checks: Narrowing the Pool General Considerations for Those Conducting Interviews Choosing and Negotiation Post-Offer and Hiring Issues Summary and Conclusion Key Terms Notes Exercises Chapter 5: Position Management: Judicious Plan or Jigsaw Puzzle? Three Types of Personnel Strategies The Origins of Position Classification and Management Job Design and Job Analysis Job and Position Descriptions From Jobs to Job Systems Curbing, Cutting, and Eliminating Workforce Summary and Conclusion Key Terms Notes Exercises Chapter 6: Employee Motivation: Possible, Probable, or Impossible? The Sources of Motivation Motivation: Pull, Push or Drive? Motivation: Pull, Push or Drive? Tools of Motivation Summary and Conclusion Key Terms Notes Exercises Chapter 7: Compensation: Vital, Visible, and Vicious Equity and Expectancy Theory Pay Determination Philosophy: Lead, Match, or Lag The Perennial Pay Debate Labor Market Forces: External Competition Job Content: Internal Consistency Individual Considerations: Fairness and Contributions Longevity Pay Implications Summary and Conclusion Key Terms Notes Exercises Chapter 8: Employee-Friendly Policies: Fashionable, Flexible, and Fickle Workforce and Workplace Trends Work-Family Programs Health, Safety, and Wellness Programs Flexible Work Arrangements Traditional Benefits: Not-So-Employee-Friendly Trends Implementation, Assessment, and Evaluation Avoiding and Coping With Hostility at Work Summary and Conclusion Key Terms Notes Exercises Chapter 9: Training and Development: Exploring New Frontiers General Principles of Learning Training Strategies Organizational Training and Development Applications: Workplace Training Summary and Conclusion Key Terms Exercises Chapter 10: Appraisal: A Process in Search of a Technique Evolution Appraisal Systems Raters Rating Errors: The Underbelly of Appraisals Improving the Process Disciplinary Systems Summary and Conclusion Key Terms Notes Exercises Chapter 11: Unions and the Government: Protectors, Partners, and Punishers Background: The Context and Evolution of Employee Relations Differing Views of Unions Collective Bargaining: Structures, Strategies, and Skills Paradoxes and Contradictions Trends and Variations Hostility vs. Harmony Summary and Conclusion Key Terms Exercises Glossary About the Authors

The current edition of Human Resource Management in Public Service: Paradoxes, Processes, and Problems is thoroughly revised and updated. Written by world recognized experts in the human resource management (HRM) field, the book permits students opportunities to engage processes and functions of HRM in changing technological, social, and political times. This text is the best summation of expert overviews of HRM in public service development in the USA. -- Professor Eric E. Otenyo * Review * The authors' intentional focus on the current challenges and opportunities in the real world of HR management today is what our students need to successfully navigate the dynamic environment of public service leadership. -- Professor Katrina H. Norvell * Review *