The Handbook of Mentoring at Work

Belle Rose Ragins is a Professor of Management at the University of Wisconsin-Milwaukee. Her research focuses on mentoring and diversity in organizations and has been published in such journals as the Academy of Management Journal, Academy of Management Review, Academy of Management Executive, Journal of Applied Psychology, Journal of Management and Psychological Bulletin. She is co-editor of Exploring positive relationships at work: Building a theoretical and research foundation (with Jane Dutton) and co-author of Mentoring and diversity: An international perspective (with David Clutterbuck). She has served on the editorial review boards of the Academy of Management Journal, Personnel Psychology, Journal of Vocational Behavior, Group & Organizational Management, and the Journal of Applied Psychology. Dr. Ragins has received a number of national awards for her research, including the Academy of Management Mentoring Legacy Award, the Sage Life-Time Achievement Award for Scholarly Contributions to Management, the American Society for Training and Development Research Award, and the American Psychological Association Placek Award. She was awarded the first Visiting Research Fellowship at Catalyst and was Research Advisor for 9-to-5, the National Association of Working Women. She was also a founder and the Research Director of the UWM Institute for Diversity Education and Leadership (IDEAL). Dr. Ragins is a Fellow of the Society for Industrial-Organizational Psychology, the Society for the Psychology of Women, the American Psychological Society, and the American Psychological Association. Her joys include morning runs along Lake Michigan with her adopted dogs, Wally and Greta, and exploring the American wilderness with her husband Erik. Kathy E. Kram is Professor of Organizational Behavior at the Boston University School of Management, and Everett W. Lord Distinguished Faculty Scholar. Her primary interests are in adult development, mentoring, developmental networks, leadership development, and relational learning in organizations. In addition to her book, Mentoring at Work, she has published in such journals as the Academy of Management Journal, Academy of Management Review, Harvard Business Review, Leaders in Action, Qualitative Sociology, Journal of Management Inquiry and Organizational Dynamics. Her research, consulting, and writing are aimed at understanding the role of a variety of developmental relationships in enhancing leadership effectiveness and individual development throughout the life course. During 2000-2001, she served as the H. Smith Richardson, Jr. Visiting Research Scholar at the Center for Creative Leadership. She is a founding member of the Center for Research on Emotional Intelligence in Organizations (CREIO), and received the first Academy of Management Mentoring Legacy Award. She is currently serving on the Board of Governors at the Center for Creative Leadership (CCL), and on the editorial boards of Journal of Applied Behavioral Science and Academy of Management Learning and Education. Professor Kram teaches undergraduate, MBA, and Executive MBA courses in Global Management, Leadership, and Team Dynamics. She consults with private and public sector organizations on a variety of talent development concerns. She enjoys traveling, hiking, and listening to music with her husband, Peter, and her son, Jason.

Section I. Introduction Chapter 1. The Roots and Meaning of Mentoring - Belle Rose Ragins and Kathy E. Kram Section II. Mentoring Research: Past, Present, and Future Chapter 2. The Role of Personality in Mentoring Relationships: Formation, Dynamics, and Outcomes - Daniel B. Turban and Felissa K. Lee Chapter 3. Mentoring and Career Outcomes: Conceptual and Methodological Issues in an Emerging Literature - Thomas W. Dougherty and George F. Dreher Chapter 4. Mentoring as a Forum for Personal Learning in Organizations - Melenie J. Lankau and Terri A. Scandura Chapter 5. Mentoring Relationships From the Perspective of the Mentor - Tammy D. Allen Chapter 6. Mentoring and Leadership: Standing at the Crossroads of Theory, Research and Practice - Veronica M. Godshalk and John J. Sosik Chapter 7. Mentoring and Organizational Socialization: Networks for Work Adjustment - Georgia T. Chao Chapter 8. Gender and Mentoring: Issues, Effects, and Opportunities - Carol McKeen and Merridee Bujaki Chapter 9. Unfinished Business: The Impact o Race o Understanding Mentoring Relationshi - Stacy D. Blake-Beard, Audrey Murrell, and David Thomas Chapter 10. Formal Mentoring Programs: A ?Poor Cousin? to Informal Relationships - S. Gayle Baugh and Ellen A. Fagenson-Eland Chapter 11. Peer Mentoring Relationships - Joyce E. A. Russell and Stacy E. McManus Chapter 12. E-mentoring: Next Generation Research Strategies and Suggestions - Ellen A. Ensher and Susan Elaine Murphy Chapter 13. Understanding Relational Problems in Mentoring: A Review and Proposed Investment Model - Lillian T. Eby Section III. Mentoring Theory: Applying New Lenses and Perspectives Chapter 14. Developmental Initiation and Development Networks - Monica C. Higgins, Dawn E. Chandler, and Kathy E. Kram Chapter 15. Stone Center Relational Cultural Theory: A Window on Relational Mentoring - Joyce K. Fletcher and Belle Rose Ragins Chapter 16. A Constructive-Developmental Theoretical Approach to Mentoring Relationships - Eileen M. McGowan, Eric M. Stone, and Robert Kegan Chapter 17. The Role of Emotional Intelligence in the Mentoring Process - Cary Cherniss Chapter 18. Mentoring for Intentional Behavioral Change - Richard E. Boyatzis Chapter 19. Career Cycles and Mentoring - Douglas T. Hall and Dawn E. Chandler Chapter 20. Mentoring Enactment Theory: Describing, Explaining and Predicting Communication in Mentoring Relationships - Pamela J. Kalbfleisch Chapter 21. Mentoring and the Work-Family Interface - Jeffrey H. Greenhaus and Romila Singh Section IV. Mentoring in Practice: Programs and Innovations Chapter 22. Advancing Women Through the Glass Ceiling With Formal Mentoring - Katherine Giscombe Chapter 23. Designing Relationships for Learning Into Leader Development Programs - Cynthia D. McCauley and Victoria A. Guthrie Chapter 24. The Practice of Mentoring: MENTTIUM Corporation - Lynn P-Sontag and Kimberly Vappie, and Connie R. Wanberg Chapter 25. Blind Dates? The Importance of Matching in Successful Formal Mentoring Relationships - Stacy D. Blake-Beard, Regina M. O?Neill, and Eileen M. McGowan Chapter 26. An International Perspective on Mentoring - David Clutterbuck Section V: Integration Chapter 27. The Landscape of Mentoring in the 21st Century - Kathy E. Kram and Belle Rose Ragins

"This handbook is poised to become a classic in career and mentoring literature with its potential long-term heuristic usefulness in generating new intersections among theory,research, and practice...it is encouraging that so much of the handbook establishes grounds for future communication research and relates directly to current trends in organizational and managerial communication." -MANAGEMENT COMMUNICATION QUARTERLY -- Rebecca L. Weiler, Suzy D'Enbeau, Patrice M. Buzzanell * Management Communication Quarterly-February 2008 * "Its scope is wide but generally appropriate to its vision, and unlike some handbooks, there is substantial cross-referencing within the chapters. And the introductory and concluding chapters are excellent. Doctoral students will find that the Handbook provides a rich summary of extant studies and terrific ideas for future research. Mentoring researchers will find this a vital book to have on the shelf." -- Donald E. Gibson