My primary research interests centre on the successful utilisation of new information and communications technologies by businesses, governments and consumers. I have published five books (one a best-seller for Butterworth-Heinemann) and more than a hundred and fifty articles including those in journals such as Communications of the ACM, the International Journal of Electronic Commerce, Information & Management, European Journal of Marketing, Journal of Marketing Management, Communications of the AIS, Data Base, and Psychology & Marketing
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Aiming To Be Effective Learning To Keep Your Cool Routines, Scripts and 'Teacher-Talk' Prevention and Cure Noise Levels, Voice Tone and More Teacher-Talk Praise, Rewards and Sanctions Classroom Skills Coping With Difficult Students Survival and Practical Organization
'Very relevant and appropriate for all trainee teachers. The content provides support in an area that causes great concern for beginning teachers' - Jane Warwick, Faculty of Education, University of Cambridge The book is easy to read and written in an accessible style. I liked the undertone of humour throughout. There were lots of 'real life' examples and vignettes highlighting different ways of dealing with different situations and what the different consequences of each might be. Remembering back to my (now long ago!) days as a trainee teacher and NQT, I felt that reading this book then would have reassured me that all teachers have good and bad days and face daily challenges in their classrooms and would have given me lots of ideas and strategies to practise and try out. -- Claire Thomas