Accountability - Mike Thomas Advocacy - Moyra A. Baldwin Assessment - Victoria Ridgway Autonomy - Jill McCarthy Biological Determinants of Need - Jan Woodhouse Caring - Pat Rose Clinical Governance - Linda Meredith and Ian Pierce-Hayes Common Sense - Sue Phillips Communication - Geoff Astbury Compassion - Carole Capper Competence - Andrea McLaughlin Confidence - Carole Capper Coping - Tom Mason Crisis Management - Jan Barton Data, Information, Knowledge - Adam Keen Dignity - Victoria Ridgway Diversity - Julie Bailey-McHale Educator - Jean Mannix and Annette Mcintosh Empathy - Tom Donovan Empowerment - Ann Bryan Environment - Elizabeth Mason-Whitehead Equality - Mary Malone Ethics - Alison Hobden Evidence-Based Practice - Margaret Edwards Feedback - Irene Cooke Guilt - John Struthers Holistic Care - Kay Byatt Inequalities in Health - Alison While Leadership - Geoff Watts Manager - Jenni Templeman and Heather Cooper Managing Change - Linda Meredith Managing Technology - Neil Hosker and Peter Hinman Mentoring - Helen Carr and Janice Gidman Nurturing - Frances Wilson and Jan Woodhouse Pain - Paul Barber Problem-Solving - Jane Quigley Professional Development - Maureen Wilkins and Annette Mcintosh Realism - Cathy Thompson Record Keeping - Anne Waugh Reflection - Janice Gidman and Jean Mannix Rehabilitation - Sandra Flynn Relationship between the Individual and Society - Andy Lovell Researcher - Peter Bradshaw Respect - Moyra A. Baldwin Risk Management - Bob Heyman Role Model - Dianne Phipps Sense of Humour - John Struthers Team Work - Alan Gee User Involvement - Julie Dulson Value - Tony Warne and Sue Mcandrew
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