Cases in Online Interview Research

Dr. Janet Salmons is a free-range scholar and methodologist. She manages the Sage Research Methods Community (formerly known as Methodspace). She authored Doing Qualitative Research Online and is a 2024 Fellow at the Center for Advanced Internet Studies. Recent books include: Doing Qualitative Research Online 2nd edition (2022), What Kind of Researcher Are You? (2021), Reframing and Rethinking Collaboration in Higher Education and Beyond: A Practical Guide for Doctoral Students and Early Career Researchers with Narelle Lemon (2021), Publishing from your Doctoral Research: Create and Use a Publication Strategy with Helen Kara (2020), Learning to Collaborate, Collaborating to Learn (2019), Find the Theory in Your Research(2019), andGetting Data Online (2019). Dr. Salmons received a B.S. in Adult and Community Education from Cornell University; an M.A. in Social Policy Studies from the SUNY Empire State College, and a Ph.D. in Interdisciplinary Studies and Educational Leadership at the Union Institute & University. She lives and works in Boulder, Colorado.

Chapter 1. Designing and Conducting Research With Online Interviews - Janet Salmons Part I. Interview Research With Social Media Tools Chapter 2. Case: Blog Like an Egyptian - Sally Bishai Chapter 3. Case: Stranger in a Strange Land: The Challenges and Benefits of Online Interviews in the Social Networking Space - Allison Deegan Part II. Interview Research in Virtual Worlds Chapter 4. Case: Interviewing in Virtual Worlds: An Application of Best Practices - Jonathan Cabiria Chapter 5. Case: Beneficial Interview Effects in Virtual Worlds: A Case Study - Ann Randall Chapter 6. Case: Learning to Work In-World: Conducting Qualitative Research in Virtual Worlds Using In-Depth Interviews - Taryn Stanko and Jonathon Richter Chapter 7. Case: Guides and Visitors: Capturing Stories in Virtual-World and Interactive Web Experiences - Patricia Wall, Jonas Karlsson, Zahra Langford, Tong Sun, Wei Peng, Eric Bier, Christian Overland, Mike Butman, Suzanne Fischer and Lisa Korzetz Part III. Hybrid On- and Offline Interviews: Videoconference, Text, Meeting Tools, E-Mail, and Face-To-Face Interviews Chapter 8. Case: Transitioning from F2F to Online Instruction: Putting the Action Into Online Research - Wendy L. Kraglund-Gauthier Chapter 9. Case: Integrated Interdisciplinary Online Interviews in Science and Health: The Climate and Health Literacy Project - Lynn Wilson Chapter 10. Case: Implementing Technology in Blended Learning Courses - Nellie Deutsch Chapter 11. Case: Online Asynchronous and Face-to-Face Interviewing: Comparing Methods for Exploring Women's Experiences of Breastfeeding Long Term - Sally Dowling Part IV. Reflections on E-Interview Research Chapter 12. Building the Bike While Riding It: Creating E-Interview Methods While Conducting Research A Meta-Synthesis of the Cases - Janet Salmons

"This is foundational and state-of-the-art for online interviewing methods and technologies. I am overwhelmingly impressed by the organization of this text. By including 10 actual studies, we not only learn about the design and organization of the research questions which animate the beginnings of the research project, but we learn what really happened, the problems and difficulties actually encountered (these are inevitable in all research), and how these were handled. The editor provides a common schematic diagram for each chapter. This is really an innovative, ground-breaking organizational format for qualitative methods." -- John M. Johnson "I haven't seen any other attempts to present this kind of approach. The case studies are interesting, but it is the editor's commentary and theoretic schema that I find the most useful. I especially like the discussion about the IRB issues." -- Judith Sylvester "The editor has made meticulous efforts to place the various chapters within a useful grid of interpretation, and this will aid readers' understanding and use of the material. It is a very up to date presentation of new technologies that will become increasingly important in all aspects of social research." -- S.E. Bennett "The information presented reflects the current thinking in the field with regard to alternative interviewing techniques in a technologically driven society." -- Nataliya V. Ivankova "The breadth of disciplines and technologies included are key strengths of this book. The editor has done a great job of including cases that represent the full range of e-interviewing sites, and the cases highlight the many issues that arise when using new technologies to conduct qualitative research. In addition, the book is also strong in showcasing how qualitative interviewing is used in conjunction with a variety of other methods. The commentary from the editor at the end of each case with the research map is very helpful for comparing across cases." -- Kris M. Markman "First, pick up this book. Second, don't put it down. These case studies provide a wealth of lived experience about the process of doing research in online contexts. Ostensibly focused on online interviewing, the cases reveal much more than a simple set of techniques or strategies and move far beyond interviewing." -- Annette N. Markham