Nonverbal Communication

David Matsumoto received his B.A. from the University of Michigan in 1981 with High Honors in Psychology and Japanese. He subsequently earned his M.A. (1983) and Ph.D. (1986) in psychology from the University of California at Berkeley. He is currently Professor of Psychology and Director of the Culture and Emotion Research Laboratory at San Francisco State University, where he has been since 1989. He is also Director of Humintell, LLC, a company that provides research, consultation, and training on nonverbal behavioral analysis and cross-cultural adaptation. He has studied culture, emotion, social interaction and communication for over 30 years. His books include well-known titles such as Culture and Psychology, the Cambridge Dictionary of Psychology, and Cross-Cultural Research Methods in Psychology. He is the recipient of many awards and honors in the field of psychology, including being named a G. Stanley Hall lecturer by the American Psychological Association. He is the series editor for Cambridge University Press' series on Culture and Psychology. He is also Editor-in-Chief for the Journal of Cross-Cultural Psychology. Mark G. Frank is a professor and Director of the Communication Science Center at the University at Buffalo. He received his Ph.D. in Social Psychology from Cornell University in 1989, and afterward received a National Research Service Award from the National Institute of Mental Health to do postdoctoral research with Dr. Paul Ekman in the Psychiatry Department at the University of California at San Francisco Medical School. He had previously been on the faculty in the School of Psychology at the University of New South Wales in Australia, as well as the Communication Department at Rutgers University in New Jersey. He has published numerous research papers on facial expressions, emotion, and interpersonal deception, with much of the work funded by The National Science Foundation, Homeland Security, and the Department of Defense. He is also the co-developer of an automated computer system to read facial expressions. He has used these findings to lecture, consult with and train virtually all US Federal Law Enforcement/Intelligence Agencies, as well as local/state and select foreign agencies. He has also given workshops to US and foreign judges and magistrates. He has presented briefings to the National Academy of Sciences and the US Congress on Deception and Counter-terrorism. Finally, he has appeared in over 80 print, radio, and television appearances to talk about his work, including Time Magazine, New York Times, CBS Evening News, CNN, Fox News Channel, National Public Radio, The Learning Channel, the Discovery Channel, the Oprah Show, and so forth. Hyi-Sung Hwang received her M.A. from San Francisco State University, and her Ph.D. from the Center for Psychological Studies of the Graduate School of Human Behavior, Berkeley, CA, 2009. She is a Research Scientist at Humintell, LLC, and Visiting Scholar at San Francisco State University. Her research interests are in emotion, nonverbal behaviors, and culture. She is an expert at the Facial Action Coding System and in the conduct of research examining facial expressions and other nonverbal behaviors. She is co-creator of many of the training tools used to teach law enforcement officers, national security personnel, and intelligence agents, as well as individuals in many other professions how to recognize micro and subtle facial expressions of emotion. She has also co-authored numerous scientific articles and book chapters on nonverbal behavior, facial expressions, and culture, and has made presentations of her research nationally and internationally.

Part I: The Science of Nonverbal Behavior Chapter 1 - Reading People: Introduction to the World of Nonverbal Behavior Chapter 2 - Facial Expressions Chapter 3 - The Voice Chapter 4 - Body and Gestures Chapter 5 - Cultural Influences on Nonverbal Behavior Chapter 6 - Deception Part II: Applying the Science of Nonverbal Behavior Chapter 7 - Aviation Security and Nonverbal Behavior Chapter 8 - A Cop's Nonverbal Journey: From Gut to Mind Chapter 9 - Anomalies and Nonverbal Behavior Chapter 10 - Understanding Body Language and the Polygraph Chapter 11 - Nonverbal Behavior in the Courtroom Chapter 12 - Persuasion, Negotiation, and the Law Chapter 13 - Negotiation and Nonverbal Communication Chapter 14 - Interpersonal Skills and Nonverbal Communication Chapter 15 - Nonverbal Communication in Consumer Research Chapter 16 - Nonverbal Communication in Medical Practice Chapter 17 - Nonverbal Behavior and Psychiatric Observation Chapter 18 - Synthesis and Conclusion