Innovation is one of the key drivers of success in modern business, and continuous learning is what drives innovation. Building on the theory and practice of consulting psychology and the science of learning, along with principles of human resources development, this book articulates a five-step process for designing and delivering effective learning interventions for individual employees, teams, and entire organizations. This process includes conducting a needs analysis, developing a contract that sets reasonable goals and expectations for clients, designing learning methods to meet the organization's needs, implementing the program and tailoring it as needed, and evaluating outcomes to ensure ongoing improvement. The book also outlines three distinct types of learning-adaptive, generative, and transformative-that help employees cultivate essential skills and adapt their behaviors to improve job performance and promote organizational change. Guidelines for blending new learning technologies-including games and artificial intelligence-with in-person workshops are also reviewed. Case examples bring these learning methods to life, demonstrating how they are applied in real-world settings.
