Evert Gummesson is Professor Emeritus of Service Marketing and Management at the Stockholm Business School, and is its former Research Director. He graduated at the Stockholm School of Economics, has a Ph.D. from Stockholm University and is a Fellow and Honorary Doctor of Hanken School of Economics, Helsinki, Finland, and a Fellow of the University of Tampere, Finland. He is a frequent speaker at conferences, companies, executive education programs, and universities throughout the world.
Request Academic Copy
Please copy the ISBN for submitting review copy form
Description
Think Right From Case Study Research to Case Theory The Business and Management Research Context The Complexity Paradigm Knowledge - or Noledge? What Should Research and Science Be? Theory Generation - And Testing Interactive Research Do Right First Focus: The Research Plan Second Focus: Access to Case Theory Data Third Focus: Analysis and Interpretation - Linking Data to Theory and Conclusions Fourth Focus: Research Quality and Productivity Fifth Focus: Report, Communicate and Defend