Organizational Behavior

Afsaneh Nahavandi is professor of Management at the University of San Diego and Professor Emerita at Arizona State University. Prior to coming to USD in 2013, she taught at Arizona State University Business School and in the School of Public Administration. While at ASU she was director of the MBA program at ASU's West campus, director of University College, associate dean of University College and of the College of Public Programs. Prior to joining ASU, she was an assistant professor of Human Resources Management at Northeastern University in Boston. Most recently, she served as Chair of the Department of Leadership Studies at the University of San Diego. She is the winner of several teaching awards, including ASU's 2004 Professor of the Year and the author of several other books, including The Art and Science of Leadership, currently in its 7th edition (2015), Organizational Behavior (2014), Ancient Leadership Wisdom (2012), Organizational Behavior: The Person-Organization Fit (1999), and Organizational Culture in the Management of Mergers (1993), and numerous articles about leadership and culture. Robert B. Denhardt is Professor of Public Administration in the Price School of Public Policy at the University of Southern California. He was previously Regents Professor and Director of the School of Public Affairs at Arizona State University. Dr. Denhardt is a past president of the American Society for Public Administration, a nationwide organization of academics and practitioners in the field of public administration at all levels of government. He is also a member of the prestigious National Academy of Public Administration, the field's equivalent of the National Academy of Science. He was the 2004 recipient of ASPA's Dwight Waldo Award, celebrating lifetime achievement in scholarship in public administration. Dr. Denhardt has published a dozen books, including Just Plain Good Management, The Dance of Leadership, The New Public Service, Managing Human Behavior in Public and Nonprofit Organizations, The Pursuit of Significance, In the Shadow of Organization, Theories of Public Organiza-tion, and Public Administration: An Action Orientation. Janet V. Denhardt is the Chester A. Newland Professor of Public Administration in the Price School at the University of Southern California. Dr. Denhardt is a member of the National Academy of Public Administration. She has published seven books, including The New Public Service, The Dance of Leadership, Organizational Behavior, and Street-Level Leadership, as well as numerous articles in such journals as Public Administration Review, Administration & Society, and the Journal of Public Administration Research and Theory. Her teaching and research interests focus on organizational behavior, leadership, and governance. Maria P. Aristigueta is the president of the American Society for Public Administration, the Charles P. Messick Professor of Public Administration, the Associate Director of the School of Public Policy and Administra-tion, and the Senior Policy Fellow in the Institute of Public Administration at the University of Delaware. Her teaching and research interests are primarily in the areas of public sector management and include performance measurement, strategic planning, and organizational behavior. She has published numerous journal articles, book chapters, and books, including Managing for Results in State Government, Managing Human Behavior in Public and Nonprofit Organizations, Managing and Measuring Performance in Public and Nonprofit Organizations: An Integrated Approach, and Organizational Behavior, and she was coeditor of the International Handbook of Practice-Based Performance Management. Her doctorate is from the University of Southern California.

Preface About the Authors PART I INTRODUCTION Chapter 1 Introduction to Organizational Behavior: History, Trends, and Ethics PART II INDIVIDUAL BEHAVIOR AND CHARACTERISTICS Chapter 2 Culture and Diversity: Developing a Cultural Mindset Chapter 3 Self-Awareness, Personality, Emotions, and Values Chapter 4 Perception and Attribution Chapter 5 Motivation and Engagement Chapter 6 Managing Stress Chapter 7 Fostering Creativity and Innovation PART III GROUP AND TEAM PROCESSES Chapter 8 Decision Making Chapter 9 Communicating Effectively With Others Chapter 10 Working in Groups and Teams Chapter 11 Managing Conflict and Negotiation Chapter 12 Leadership: Classic to Contemporary PART IV ORGANIZATIONAL CONTEXT Chapter 13 Organizational Power and Politics Chapter 14 Organizational Strategy and Structure Chapter 15 Organizational Culture and Change Glossary Photo Credits Author Index Subject Index

"An organizational behavior text that allows students to be in the 'driver's seat,' learning and applying organizational behavior concepts and topics to real world settings." -- Andrea Smith-Hunter "This textbook seems designed to prepare thoughtful and creative managers who are alert to ethicalnuances and the impact of globalization on organizational decision making." -- Hindy Schachter "This text offers a brilliant combination of creativity and innovation, along with real-world illustrations that will equip any student for today's diverse workforce. Full of case studies, exercises and self-assessments, it is a treasure trove of insights." -- Kenyatta McCurty "This text and its activities take you on a journey of self-discovery. To contribute to your workplace, to society effectively one needs to first understand who they are before placing judgment on others. Success of organizations today/future will be determined by the good not bad behaviors of its individuals! This text will show you how." -- Serena Brenneman "Organizational Behavior is comprehensive [and] addresses modern OB trends, especially creativity, in a student-centered approach." -- Gerald GeRue " This book provides students with the ability to apply their OB knowledge in order to help prepare them to meet a changing and demanding global environment." -- Dan Morrell