1.The Foundations of Interviewing as Qualitative Inquiry 2. Introduction to the Research Relationship 3. Planning the Interview 4. Beginning the Interview 5. The Empathic Attitude of Listening 6. The Research Relationship, Part II: Ethics and Humanity 7. The Good Interview 8. Learning from Bad and Difficult Interviews 9. Dos and Don'ts of Interviewing 10. After the Interview 11. Conclusion Appendix A. Interview Aids Appendix B. Sample Additional Questions Appendix C. Sample Informed Consent Form