Knowledge Management

Part I: Managing Knowledge Chapter 1. Knowledge Chapter 2. Knowledge Management Chapter 3. Measuring the Performance of Knowledge Management Chapter 4. The Value of Knowledge Part II: Knowledge Management in Practice Chapter 5. Knowledge Strategy Chapter 6. Measuring and Managing Knowledge Loss Chapter 7. Using Knowledge Chapter 8. Organizational Learning and the Learning Organization Chapter 9. Knowledge Sharing Part 3: Knowledge Management Perspectives Chapter 10. Productivity Chapter 11. Organizational Systems Chapter 12. International Business Management Chapter 13. What Next for Knowledge Management

"Peter has written a contemporary book on knowledge management that can be used by managers and on professional development, undergraduate, and postgraduate courses. The book provides both theory and practical insights, using several important case studies from around the world." -- James Guthrie "It is clear this is an outstanding textbook. A lively and engaging look at this dynamic discipline, it is a comprehensive guide to understanding and managing knowledge - one of the most important assets of an enterprise." -- Peter Fritz "This book represents an insightful synthesis of academic research in the multidisciplinary field of knowledge management. In this exemplar, scholarly knowledge is presented in an easy-to-comprehend, efficient format suitable for academics, students, and professionals." -- Alexander Serenko Dr. Massingham has provided a thoughtful and thorough treatment of the heterogeneous, complex and cross-disciplinary literature related with the discipline of Knowledge Management. His work provides a clear yet comprehensive account of the key aspects of this emerging field of management science. The book provides a succinct overview of both Knowledge Management theory and practice, and is equally useful for scholars, students, and professionals. -- Professor Aino Kianto