Acknowledgements Introduction 1.What is coaching? 2.Who can coach? 3.Who can be coached? 4.Coaching Skills 5.Key Concepts within this Coaching Framework 6.Possible Ideas for Coaching 7.Getting Started 8.The Process 9.Initial Interview 10.Observation 11.Follow-up Meeting 12.Next Steps 13.Case Study A 14.Case Study B 15.Case Study C 16.Case Study D References Index