Skills for Helping Professionals

Chapter 1: Helping Processes Helping Terms: Helping, Counseling, Psychotherapy, Therapy, & Advocacy Helping Relationships What we Know about Being Helpful Chapter 2: Understanding Development: Theories, Social Context, and Neuroscience The Purpose of a Theory Theories of Development Cultural and Social Factors in Development Contributions from Neuroscience Chapter 3: Helping Theories for Working with Others Case Studies Theories of Helping Psychodynamic Approaches to Helping Ethological Approaches to Helping Humanistic Approaches to Helping Behavioral and Learning Approaches to Helping Contemporary Approaches to Helping Chapter 4: Ethical Principles for Helping Relationships Definitions Ethics and Professional Practice Moral Principles for Helpers Key Ethical Concepts for Helping Professionals Ethical Decision-Making Chapter 5: Self-Awareness, Cultural Awareness, and Helper Competence Helper Self-Awareness Personalization Issues, Vicarious Trauma and Burnout Emotional Self-Regulation Assumptions, Values and Beliefs Cultural Competence Chapter 6: Setting the Stage for Helping Getting Started The Helping "Contract" Assessment Determining the Helpee's Investment in Change Goal Setting Action Plans & Expectations Helper Positioning Chapter 7: Listening and Basic Responding Skills in Helping Conversations Listening and Basic Responding Skills Empathy Reflections Paraphrases The Purpose of Reflections and Paraphrases Questions Broaching Conversations Chapter 8: Skills for Promoting Change Informing/Psycho-education Decision-Making and Problem Solving Confrontation Feedback Immediacy Deconstructing Conversations Motivating Change Advocacy Chapter 9: Helping People in Crisis Natural or Human-Made Disasters or Crises Crisis Response Strategies for Helpers Harm to Self or Other Harm to Self Harm to Others Chapter 10: Helping in Groups Group Types Basic Concepts in Group Work Theories and Models of Group Work Group Leader Principles Intervention Skills and Group Stage

"Skills for Helping Professionals is an important addition to the material for teaching helper skills. The inclusion of current theories and issues in helper education is a major contribution to this important area of study." -- Barbara J. Crowe "This is one of the most comprehensive books written to date to address helping skills. The table, case illustrations, and other materials enhances the students' conceptualization of the materials discussed in each chapter." -- Deanna Henderson "This text refreshingly presents both linear and non-linear developmental theories and it smoothly navigates the wide range of helping skills for "front-line, non-clinical helpers", counselors and importantly--advocacy skills. The text definitely moves helping skills further into the 21st century." -- Judith Kuppersmith "This text provides an outstanding connection between theory and practice, which bridges the gap between skill and application for both graduate and undergraduate students." -- Mary-Anne Joseph