Public Servants Studied in Image and Essay

Charles T. Goodsell is a retired Professor Emeritus of Public Administration at the Center for Public Administration and Policy at Virginia Tech in Blacksburg. His previous books on public administration are Mission Mystique (2011), The Case for Bureaucracy (1983, 1985, 1994, 2004), Public Administration Illuminated and Inspired by the Arts (co-edited, 1995), The Public Encounter (edited, 1981), and Administration of a Revolution (1965). Other works include The American Statehouse (2001), The Social Meaning of Civic Space (1988), and American Corporations and Peruvian Politics (1974). He has lectured and spoken on bureaucracy throughout the United States and in Canada, Mexico, Great Britain, Australia, and China. He has published 13 books over a 60-year career and is one of the nation's best known advocates for American public service. He was a founding faculty member of Virginia Tech's Center for Public Administration and Policy, and retired in 2002, but continues writing.

Preface Acknowledgements Introductory Remarks Part One: Public Safety Ch. 1: Adam Price, ATF Special Agent A Firearms Agency Under Fire Ch. 2: Michael Bender, Police Captain Cops Doing Mental Health Ch. 3: Stephanie Pechura, Felon Rehabilitator Tough Love in Action Part Two: Public Environment Ch. 4: Cindy Berndt, Regulation Expert Unsung Heroine of Process Ch. 5: Karen Wilson, Energy Advisor The Public Policy Professional Ch. 6: Howard Glenn, Drainage Master Coaching a Team That Must Win Part Three: Public Conservation Ch. 7: Daniel McKeague, Forest Ranger In the Habit of Change Ch. 8: Dan Riccio, Livability Director A Beautiful Place Kept That Way Ch. 9: Keith Grupposo, Probation Officer Giving Second Chances When Possible Part Four: Public Well-Being Ch. 10: Kathy Robertson, Homelessness Combatant Making Homeless Programs Work Ch. 11: Carla Holloman, Social Worker Matured Professional Caretaking Ch. 12: Jeffrey Richardson, County Manager Much Responsibility Closely Watched Review and Conclusions Appendix Index About the Author

"Dr. Goodsell's new book will bring to light the invaluable contribution of public administrators' work (from all levels of government) to the people's general well-being and the safety of the public at large. Featuring specific governmental work roles and job duties will provide rich contextual descriptions both at the agency and the individual levels of public service. These will bring otherwise faraway and detached perceptions of government work into the focus of concrete professional duties and missions...The book promises to bring students face-to-face with the main dilemmas and challenges permeating their jobs as public servants at the federal, state, and local levels." -- Maria Elias "As public scrutiny on agencies and individuals' work is at an all-time high, it is paramount for the public to gain insight into the wide variety of jobs that are crucial to keeping the American people safe, sometimes even at high personal risk for public personnel. Putting a face and a name to people performing those jobs will help broaden our understanding of the true nature of public service." -- Ardrian Velazquez Vasquez "Like having a guest speaker in every class." -- Madinah Hamidullah "This book is a great resource to introduce the field to those who are just thinking of becoming public administrators...The first book of its kind to focus not on managers but on the front-line employees themselves." -- Russell W. Mills