Recruitment and Selection

Preface Acknowledgments About the Author 1. Introduction to Workforce Planning and Assessment What is "Work"? The Organization of Work and Jobs The Evolution of Work Structure Organizing the Work: Jobs and Job Families The Logistics of Work Strategic Job Redesign and Its Benefits The Role of Human Resources in Workforce Planning and Assessment Organizational Best Practices: Spotlight on Job Rotation at HSBC Chapter Summary Key Terms 2. Legal Compliance and Ethical Considerations Legal Compliance in Workforce Employment Decisions U.S. Legislation and Equal Employment Opportunity Assessment of Legal Compliance in Workforce Employment Decisions Ethical Employment Considerations Organizational Best Practices: Embracing Workforce Diversity at MasterCard Chapter Summary Key Terms 3. Job Analysis and Design Phase 1: Identify the Job to Examine Phase 2: Determine Appropriate Information Sources and Collect Job-Related Data Phase 3: Organize and Analyze Data Organizational Best Practices: Discovering Data in New Places-Job Analysis Leverages Social Networking Tools Chapter Summary Key Terms 4. Job Description and Competency Model Development Job Descriptions in a Perfect World Job Description Structure and Format Competency Models Organizational Best Practices: Examining Global Leader Competencies at McKinsey & Company Chapter Summary Key Terms 5. Job Evaluation The Job Evaluation Process Step 1: Obtain Job KSAOs, Qualifications, Working Conditions, and Essential Duties Step 2: Examine Compensable Factors Using the Rating/Weighting Evaluation Method Step 3: Add Factor Points Together to Determine Overall Job Value Spotlight on Hay Group-Pioneer in Job Evaluation Determining Compensation using Job Evaluation Data Legal and Ethical Considerations for Job Evaluation Organizational Best Practices: Behind the Scenes of an Online Salary Survey-Payscale's Data Methodology Chapter Summary Key Terms 6. Recruitment Strategy Factors Affecting Recruitment Recruitment Strategy: An Internal Approach Recruitment Strategy: An External Approach Recruitment Legal and Ethical Considerations Organizational Best Practices: Groupon's Innovative Recruitment and Its People Blog Chapter Summary Key Terms 7. Selection and Interview Strategy Interview Strategy and Process Developing Effective Interviewers Legal and Ethical Considerations in the Interview Process Organizational Best Practices: A Holistic Interview Process at Whole Foods Market Chapter Summary Key Terms 8. Selection: Simulations and Assessment Centers Simulations Assessment Centers Legal and Ethical Considerations for Simulations and Assessment Centers Organizational Best Practices: Spotlight on Vodafone's Assessment Center Strategy Chapter Summary Key Terms 9. Selection: Employment Testing History of Testing in Occupational Selection Assessment of Knowledge, Skills, and Abilities Personality Assessment Honesty and Integrity Assessment Administration of Tests and Assessments Test Score Interpretation for Selection Decision Making Validity and Reliability of Testing Measures Legal and Ethical Issues of Employment Testing Organizational Best Practices: Identifying Strengths and Talents, the Facebook Way Chapter Summary Key Terms 10. Making the Hire-Final Assessment of Candidate-Job Fit Biodata and Application Forms Spotlight on Technology: Implications of Using Social Media Content in Hiring Decisions Background Checks Reference Checks Preemployment Testing Making a Job Offer A Final Word: Transitioning from Job Candidate to Employee Organizational Best Practices: Technology-Driven Reference Checks? There's an App for That Chapter Summary Key Terms Appendix Glossary References Index

"If you are searching for a textbook that has the perfect balance of breadth and depth of the topics covered in staffing-then please consider adopting Picardi's textbook. Additionally, and more importantly, it is also perfect blend of theory and practice as every chapter ends with thought provoking application based material such as case analysis etc. in addition to the ancillary materials provided by the author for both students and faculty." -- Veena P. Prabhu "Picardi provides an easy-to-read and follow text that covers all the major elements of the recruitment and selection process while providing practical applications and opportunities." -- Matthew A. Fuss "The strength of this text is the emphasis on the importance of the job analysis and how it flows throughout the staffing process." -- Carl J. Blencke "Written by a seasoned practitioner, this book is full of real-world insight into staffing and recruiting. The text is accessible to the student or new HR practitioner working to understand the strategic and aspects of recruiting, along with the necessary compliance considerations and great how-to tools throughout." -- Laura L. Sankovich "The book is very informative on staffing with relevant examples from several organizations." -- Pramila Rao "An excellent "how to" approach for recruitment and selection. This textbook develops skills that transfer learning to the work environment, which translates to saving time, money and resources for the individual and organization." -- Joanne W. Hix