Managing Sport Facilities

Gil B. Fried, JD, is a professor at the University of New Haven in Connecticut. He has taught sport facility management for more than 25 years and has written numerous articles, books, and book chapters on sport facility management issues. Fried speaks throughout the United States on issues such as building and financing facilities and dealing with risk management concerns. He was the director of risk management for OR&L Facility Management, which manages several million square feet of space. He has also worked with the International Association of Venue Managers (IAVM) and developed the curriculum and materials for the IAVM's Academy for Venue Safety and Security. In addition to taking pictures of sport facilities to include in future versions of this text, Fried enjoys playing badminton, farming, being with his wife and kids, and traveling. Matthew Kastel is the stadium manager of Oriole Park at Camden Yards (home of the Baltimore Orioles) for the Maryland Stadium Authority. He is a veteran of managing stadium and events and has also worked at the Houston Astrodome, Citizens Bank Park, and the Washington, D.C., Convention Center. Kastel sits on the board of directors as president of the Stadium Managers Association, as well as the board of visitors for the Bolte School of Business at Mt. St. Mary's University in Emmitsburg, Maryland. Additionally, he is part of the adjunct faculty at Mt. St. Mary's and teaches stadium and event management to graduate students.

Part I. Introduction to Sport Facility Management Chapter 1. History and Future of Sport and Public Assembly Facilities Facilities in Ancient Times Facilities From the Middle Ages to the 1800s Facility Management From Ancient to Modern Times Evolution of Professional and Collegiate Facilities Facility Focus The Future of Sport Facilities Trends That Will Affect Future Facilities Summary Discussion Questions and Activities Chapter 2. Facility Management What Is Facility Management? The Facility Manager's Responsibilities What One Does as a Facility Manager Stakeholders Managerial Functions Summary Discussion Questions and Activities Chapter 3. Management Theory Management Theory Management Basics Communication Computer-Aided Facility Management Simple Managerial Strategies Leadership Outsourcing Summary Discussion Questions and Activities Chapter 4. Human Resources Employee Types Union Labor Hiring Training Other Labor Issues Evaluation Summary Discussion Questions and Activities Part II. Facility Development Chapter 5. Facility Planning Fundamentals of Planning Planning for Existing Facilities Planning for Future Facilities Summary Discussion Questions and Activities Chapter 6. Facility Site and Design Site Location Site Cost Site Selection Facility Design Summary Discussion Questions and Activities Chapter 7. Facility Construction Construction Planning Preconstruction Phase Project Costs Completion and Analysis Summary Discussion Questions and Activities Part III. Managing Specific Facilities Chapter 8. Stadium Management Oriole Park at Camden Yards Pratt & Whitney Stadium at Rentschler Field Stadium Operations Operational Concerns at Oriole Park Operational Concerns at Pratt & Whitney Stadium Summary Discussion Questions and Activities Chapter 9. Arena Management People's United Center at Quinnipiac University Arena Operations Summary Discussion Questions and Activities Chapter 10. Fitness and Recreation Center Management Beckerman Recreation Center at the University of New Haven Fitness and Recreation Center Operations Summary Discussion Questions and Activities Chapter 11. Parks and Sportsplex Management Connecticut Sportsplex, North Branford, Connecticut Sportsplex Facility Operations Summary Discussion Questions and Activities Chapter 12. Multiuse High School Facility Management Multiple Facilities at a Large Public High School in Connecticut Multiuse High School Facilities Operations Summary Discussion Questions and Activities Chapter 13. Multiuse College Facility Management Yale Athletic Facilities-Ingalls Rink Multiuse College Facility Operations Summary Discussion Questions and Activities Part IV. Facility Administration Chapter 14. Marketing and Sales Marketing Concepts The Marketing Process Facility Marketing Sales Summary Discussion Questions and Activities Chapter 15. Finance and Budgeting Financial Concepts Revenue and Expenses Financial Analysis Budgeting New Facility Financing Selling a Facility Summary Discussion Questions and Activities Chapter 16. Legal Responsibilities Basic Law Tort Law Risk Management and Insurance Contracts Property Law Constitutional Law Government Regulations Summary Discussion Questions and Activities Part V. Event and Activity Management Chapter 17. Developing and Implementing a Security Plan What Is Security? Crowd Management Other Safety Concerns Crisis Management Summary Discussion Questions and Activities Chapter 18. Facility Preparation for an Event Revisiting Planning Attracting Events Event Preparation Summary Discussion Questions and Activities Chapter 19. Midevent Analysis Unexpected Midevent Concerns and Their Impact Summary Discussion Questions and Activities Chapter 20. Postevent Facility Management Postevent Analysis Postevent Surveys Marketing for the Future Marketing Efforts and Costs Postevent Logistics Operational Analysis Postevent Reporting and Documentation Summary Discussion Questions and Activities