An Introduction to Intercultural Communication 9/e

Fred E. Jandt was born of second-generation German immigrants in the multicultural south-central region of Texas. After graduating from Texas Lutheran University and Stephen F. Austin State University, he received his doctorate in communication from Bowling Green State University. He has taught and been a student of intercultural communication for more than 40 years, developing his experience through travel and international training and research projects. While professor of communication at The College at Brockport, State University of New York, his reputation as a teacher led to his appointment as SUNY's first director of faculty development. He has retired as professor and branch campus dean after having been named outstanding professor. He has also been a visiting professor at Victoria University of Wellington, in New Zealand. He has extensive experience in the areas of intercultural and international communication, negotiation, mediation, and conflict management. He was one of the first scholars to introduce the study of conflict to the communication discipline with his text Conflict Resolution Through Communication (Harper & Row, 1973). He has subsequently published many other titles in this area, including the successful trade book Win-Win Negotiating: Turning Conflict Into Agreement (Wiley, 1985), which has been translated into eight languages; a casebook on international conflict management, Constructive Conflict Management: Asia-Pacific Cases (SAGE, 1996) with Paul B. Pedersen; and Conflict and Communication (SAGE, 2017). For several years, he conducted the training workshop "Managing Conflict Productively" for major corporations and government agencies throughout the United States. Jandt continues to train volunteers who are learning to become mediators in the California justice system and served as an elected trustee of the Desert Community College District.

About the Author Preface Acknowledgements Part I: Culture as Context for Communication Chapter 1. Defining Culture and Communication Chapter 2. Barriers to Intercultural Communication Part II: Communication Variables Chapter 3. Context, Perception, and Competence Chapter 4. Nonverbal Communication Chapter 5. Language as a Barrier Part III: Cultural Values Chapter 6. Dimensions of Nation-State Cultures Chapter 7. Dominant U.S. Cultural Patterns Using Value Orientation Theory Chapter 8. Religion and Identity Chapter 9. Culture and Gender Part IV: Cultures Within Cultures Chapter 10. Immigration and Acculturation Chapter 11. Cultures Within Cultures Chapter 12. Identity and Subgroups Part V: Applications Chapter 13. Contact Between Cultures Chapter 14. Future Challenges Glossary References Index